Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Computers for Beginners (https://www.askmehelpdesk.com/forumdisplay.php?f=79)
-   -   Internet (https://www.askmehelpdesk.com/showthread.php?t=114698)

  • Jul 29, 2007, 07:43 PM
    esquire1
    Internet
    I cannot connect to all internet sites. Many I can but some I can't. Get message "Page not available" Why is this? What can I do to correct problem? Was able to connect from this computer 2 days ago but not now. I can go to them on other computers, but just not on this one. Windows 98.Thanks
  • Jul 29, 2007, 08:07 PM
    CaptainRich
    Check your firewall settings.

    What type of anit-virus do you use? Your setup may not allow some sites based upon a number of internet criteria.

    Where's ScottGem?
  • Jul 30, 2007, 02:53 AM
    esquire1
    I have norton anti virus. Don't even know how to check firewall settings or what I would be checking for. I always have been able to get on these sites in the past.
  • Jul 30, 2007, 03:31 AM
    benn11
    Do you have a firewall installed? This might restrict some websites!
  • Jul 30, 2007, 03:57 AM
    CaptainRich
    In Norton, there should be a "Task & Settings" tab. Click there and go to Advanced, then Firewall Program Rules, then Access, and from there you can access a small window next to the programs on the list, most importantly your browser, and select Allow. If that doesn't work, try the Norton Help button.

    Good luck!

    .
  • Jul 30, 2007, 05:59 AM
    ScottGem
    If its only certain sites, and the same thing happens on multiple computers then the problem is more likely with the site not you.

    Try clearing your cache (Delete Temp internet files) and see if that helps.
  • Jul 30, 2007, 06:14 AM
    esquire1
    Just happens on my computer. Where and how do I find delete temp internet files. I can fix about anythind until it comes to computers. I am so illiterate when it comes to computers. Thanks for all and any help.
  • Jul 30, 2007, 06:29 AM
    esquire1
    Did find out how to delete temp internet files. Did not help. Any other ideas?
  • Jul 30, 2007, 07:35 AM
    ScottGem
    What sites are causing the problem?
  • Jul 30, 2007, 07:48 AM
    esquire1
    Fidelity.com and my work home page site. I could get on them 2 days ago on this computer but not since then. I'm sure something is unchecked but not sure what
  • Jul 30, 2007, 07:56 AM
    ScottGem
    Try restoring your system to 3 or more days ago.
  • Jul 30, 2007, 08:25 AM
    esquire1
    Ok now I can get to fidelity but not work home page
  • Jul 30, 2007, 08:45 AM
    ScottGem
    What error do you get?
  • Jul 30, 2007, 08:57 AM
    esquire1
    Page cannot be displayed. Cannot find server or DNS Internet Explorer. Then my Yahoo page says to try again. Error code 4
  • Jul 30, 2007, 09:35 AM
    ScottGem
    Did you reboot after deleting temp internet files?
  • Jul 30, 2007, 09:37 AM
    esquire1
    Yes I did rebot

    The one thing I haven't done yet has been to take the ballpein hammer to it. Do you think this should be an option? Lol
  • Jul 30, 2007, 09:59 AM
    Stratmando
    Has worked for me also: Tools/Internet Options/Delete Temp files/Cookies/History,
    I would also delete forms and passwords. Computers are my weak point. Currently have question can't get answered.
  • Jul 30, 2007, 10:15 AM
    esquire1
    I know where to find first part but where is forms and passwords located at. Did you mean "Has worked for me" as the ballpein hammer or the solution? If I didn't have a sense of humor when I'm around computers I would have been dead a long time ago.
  • Jul 30, 2007, 11:30 AM
    Stratmando
    On XP it is same place, with cookies, Temporary internet files. Sorry not sure for 98.
    Figured all were at the same place. Have you tried network places, right click on connection, and click repair? I didn't get serious into Computers, because there were so many already doing it.

  • All times are GMT -7. The time now is 08:08 PM.