How can I fix my computer that has isass.exe
Folks,
My question arises from a terrible virus. When I try to boot my Toshiba Laptop, It "starts" with the hint that we are opening windows, but then the screen goes blank, and I am told that the "endpoint" is "invalid" because of an /isass.exe (or) lsass.exe error. The virus has complicated the "Local" Security Authority Subsystem Service by somehow replacing it with a spyware/virus that starts with the letter "i" as in iceberg, instead of the "l" as in Local. I have much raw data that I want to save. Toshiba tells me I need to reformat my disk (and destroy my data). Any suggestions?
I cannot get to the repair screen that would allow me to restart in safe mode. When--intermittently--I get to that screen and try to open in safe mode (or any of the other options), I get a long list of "exe" programs associated the "C:/" drive.
Any hope, any help?
Thanks.
Joris