I have two ceiling fans with four lights in the same room. One fan doesn't work. Was told that the motor is bad. Would like to find another or the same fan, Hampton Bay model 523 971 (523 974) or a similar fan in antique gold with four lights. Found one that is similar from Home Depot. Hampton Bay model # (522 306), however it is not remote assessable(I am told). No remote came with it. I have to remotes for the original two fans but they can both (fan and lights)work with one remote. Do you have any suggestions for what I am looking for. I am unable to reach the Hampton Bay number on the registration card ( 1-800-223-3306) which is CEI America. Can't find a number or location for Hampton Bay.

Did troubleshooter test reverse, speed switch, and capacitor. Either failing, can look like bad motor.
You can make most fans Remote control. Receiver goes in fan, and you have a remote.
Since Remote still controls 1 fan, receiver could be bad.

This is a double post. I already responded in the other thread.