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-   Spyware, Viruses, etc. (https://www.askmehelpdesk.com/forumdisplay.php?f=477)
-   -   Unknown Virus (https://www.askmehelpdesk.com/showthread.php?t=1140)

  • Jul 19, 2004, 06:18 PM
    Pabel
    Unknown Virus
    My notebook has strarted to slow down since a few months ago.
    I have Norton Antivirus which is updated weekly.
    But I think my notebook is infected with virus cause it shuts down and restarts without any message and it occurs rarely.
    When it shuts down I could see English sentences on the blue background all over the screen.
    Please tell me what the heck is this virus and how to get rid of it. >:(
  • Jul 23, 2004, 08:26 PM
    Whiskey14
    Unknown Virus
    Hi Pabel,

    You mention that Norton is updated weekly, is it running a virus scan weekly also? As of 7-21-04 you should be protected from 67867 viruses.

    Go to: http://sarc.com/ Scroll down and click on,"Free Online Virus and Security Check" Write down exactly anything it finds, then return to: http://sarc.com/ and do a search for what was found. Symantec usually has a removal tool and/or directions for manually removing.

    Hope this helps!
    Whiskey14
  • Jul 24, 2004, 02:43 AM
    Pabel
    Re: Unknown Virus
    Thanks for yr concern.
    Yes, I do scan my system everyday.
    I'll try as u advised.

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