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-   -   I think my cp has a virus. (https://www.askmehelpdesk.com/showthread.php?t=108048)

  • Jul 8, 2007, 08:32 PM
    eljay1103
    I think my cp has a virus.
    I have no idea what to do here... when I turn on my cp on regular mode the screen is red and has a hazard sign and all these spyware things start coming up and I can't do anything can't go onto the internet nothing it won't really do anything but just a whole bunch of pop ups... what do I do... Im on safe mode now... whatever that means... If someone can lead me on the right path on what to do that would be great!! Thanks
  • Jul 10, 2007, 08:28 PM
    eljay1103
    Anyone please? Any suggestions... ideas?
  • Jul 11, 2007, 12:33 AM
    benn11
    Get a copy of AVG antivirus, install it and run a full scan!
  • Jul 11, 2007, 11:40 AM
    eljay1103
    Ok.. After I do the full scan what? If it has a virus or something then what do I do? Would that program take care of the problem?
  • Jul 21, 2007, 01:46 AM
    Luxavius
    A virus or other program must use the registry editor to auto-start up every time your computer restarts. So, for example, if you opened a virus that didn't write anything to the registry, and you restarted your computer, that virus wouldn't start-up again and your problem would be solved.

    System Restore sets your registry back to the date you tell it to. Go to Start > All Programs > Accessories > System Tools > System Restore and find a date you know the virus wasn't on. Keep in mind that the virus may have disabled this feature, but I have heard numerous comments over time online and this is the first thing a lot of tech-savvy guys do when they're having infection trouble.
  • Jul 21, 2007, 02:59 AM
    Curlyben
    Sounds like a classic infection.
    Time to do some serious maintenance on your machine:

    Here's my usual C&P for cases like this:

    Quote:

    Originally Posted by Curlyben's maintenance tips
    When was the last time you did some serious maintenance on your system ?

    System maintenance includes:
    Defrag
    FULL patching
    Virus scanning
    Spyware scanning
    removal of rubish files

    Defrag is an inbuilt function in XP.
    Open My Computer > Right click C: > Tools Tab and its there.

    To make sure everything is running fine run both anti virus and anti spyware apps in normal AND safe modes. (make sure that they are updated first ! ;)) (AVG is good and free AV)
    (A couple of good removal tools are Spybot and Adaware)

    ALso an on line virus and spyware scanner is Trend Housecall

    Just a note: actively running two AV's on one machine can cause problems.
    So if you are thinking about it make sure your current one is disabled first.
    Same thing applies to online scanners as well.


    Removal of junk files is easy with CCleaner a free app that does exactly what

    If all this fails then a repair install may be in order:

    Here's the official Micro$oft way of doing it,
    and Here's one with screen shots.

    Basically this installs windows over the top of your current setup.
    So you don't loose any information you already have.

    This lot should resolve your issue.

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