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-   -   Definite hardware failure, but what? (https://www.askmehelpdesk.com/showthread.php?t=105824)

  • Jul 1, 2007, 09:37 AM
    tjknight83
    Definite hardware failure, but what?
    My computer recently experienced a series of problems, before refusing to start up at all. It wasn't recognising any of my DVD drives which prevented me from wiping the HD and making a fresh XP install. After borrowing my friend's external DVD drive I was finally able to do this (the 3rd time round - it crashed the first 2).

    So now I have a shiny, clean HD with a fresh version of XP. But one problem remains (which happened to be the first symptom I experienced before my computer went last time). The computer will occasionally start jerking after start-up. I can hear it making a stuttering sound, and the mouse, and sound etc all behave in the same, stuttering way. I can return things to normal by going into standby briefly, and then the computer is fine.

    As I have only just wiped my HD before the problem returned, surely this is a hardware problem? Does anybody know what could be causing this?

    Also, it may not be connected, but I cannot receive my usual internet connection since wiping. I know that my IP is working (I am using my dad's mac on the same cable modem at the moment), and I have installed my motherbard drivers; most notably the ethernet adapter, and after setting up a connection it was usually straight forward. I don't know why things are different this time. Device manager shows nothing wrong, and the light is on by my ethernet socket. Any clues?

    Many thanks

    P.S. the original post I made before I could wipe the HD is here:
    https://www.askmehelpdesk.com/comput...tml#post483776

    UPDATE

    ... And now the computer won't recognise any of the DVD drives bar my friend's external (USB) drive. It is happening all over again.
  • Jul 1, 2007, 06:11 PM
    Haxzor50
    Open your computer, and look around... its very easy to see if anything is misplaced, even if you are a beginner you should be able to smell burning, or see any problems...
  • Jul 3, 2007, 05:58 PM
    HVAC888
    It sounds like a power supply problem. If your internal dvd drives disappear all of a sudden, then its like a momentary loss of power most likely due to an inadequate power supply.

    You friends external drive is powered by a separate ac adapter, that's why its still recognized.
  • Jul 3, 2007, 07:58 PM
    Haxzor50
    So umm... new power supply?

    Just asking u HVAC, I need to learn stuff lol...

    (studying to be a computer repair person)
  • Jul 4, 2007, 01:11 PM
    HVAC888
    Sure. Google "power supply calculator" You'll find some informative forum posts.

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