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-   -   Automatic windows shuts down (https://www.askmehelpdesk.com/showthread.php?t=10453)

  • Jun 21, 2005, 05:27 AM
    arunavcd
    Automatic windows shuts down
    I have been facing a problem which is related to internet connection. My computer is properly working when I am not using internet connection. But whenever I connect the internet connection, one message is displayed "Windows Automatically shutting down" or something like that. Is there any prevention of this? Free prevention method will be appreciated. Thanks for your attention. Bye...
  • Jun 21, 2005, 05:39 AM
    ScottGem
    How do you connect? What version of Windows?
  • Jun 21, 2005, 05:47 AM
    NeedKarma
    Sounds like the Blaster worm. Check out this site to see if it describes your problem (the free fix is there too): http://www.microsoft.com/security/incident/blast.mspx

    If not then post additional info as Scott requested.
  • Jun 21, 2005, 12:58 PM
    arunavcd
    Quote:

    Originally Posted by ScottGem
    How do you connect? What version of Windows?

    Windows XP
  • Jun 21, 2005, 01:25 PM
    arunavcd
    Thanks to Expert NEEDKARMA because his advice worked but...
    This is the recommendation by NeedKarma 'THE EXPERT', I tried to solve the problem which was really consuming me becoming disastrous. The Problem was WINDOWS AUTOMATICALLY SHUTS DOWN.
    The Recommended website given by NEEDKARMA:-

    http://www.microsoft.com/security/incident/blast.mspx


    It is clearly stated on this site that I should stop the process using CTRL ALT + DELETE.. The item which was needed to be stopped is 'msblast.exe'. But there was no such file like that. But I stopped the process of 'msstub.exe', which caused the computer to be saved from that kind of message box AUTOMATICALLY SHUTS DOWN. But it happened again even though I used all the three steps described on that link above...

    Thanks for your attention...


    This is the details after scanning by PC MIGHTY MAX:

    229 problems...
    Specific Error Details
    Below, you will find a list of the raw problem data for each error found on your computer.

    1. C:\Program Files\Ahead\nero\NeroDb (Invalid Registry Path)
    2. C:\Program Files\Ahead\nero\UsrDb (Invalid Registry Path)
    3. C:\Documents and Settings\liton computer\Local Settings\Application Data\Microsoft\CD Burning\VCD1.nrv (Invalid Registry Path)
    4. C:\WINDOWS\System32\blank.htm (Invalid Registry Path)
    5. D:\Liton's Personal\Finance, Accounting & Cost Management Accounting Important files\ (Invalid Registry Path)
    6. C:\Documents and Settings\Default User\Application Data\Microsoft\Internet Explorer\Quick Launch\Windows Media Player.lnk (Invalid Registry Path)
    7. D:\Liton's Personal\Assignment.ppt (Invalid Registry Path)
    8. D:\Liton's Personal\BIS assignment\Assignment considered as Final.ppt (Invalid Registry Path)
    9. C:\Documents and Settings\liton computer\Desktop\NAV10ESD.exe (Invalid Registry Path)
    10. C:\Documents and Settings\liton computer\Desktop\WindowsXP-KB823980-x86-ENU.exe (Invalid Registry Path)
    11. C:\Documents and Settings\liton computer\Desktop\step by step.txt (Invalid Registry Path)
    12. C:\Documents and Settings\liton computer\My Documents\Benchmarking.doc (Invalid Registry Path)
    13. C:\Program Files\Diablo II\Game.exe (Invalid Registry Path)
    14. C:\Documents and Settings\liton computer\Desktop\FxSasser.exe (Invalid Registry Path)
    15. C:\Documents and Settings\liton computer\Desktop\FixBlast.exe (Invalid Registry Path)
    16. C:\Documents and Settings\liton computer\Desktop\ssfsetup1_1800096641.exe (Invalid Registry Path)
    17. C:\Documents and Settings\liton computer\Desktop\WindowsXP-KB823980-x86-ENU.exe (Invalid Registry Path)
    18. C:\Documents and Settings\liton computer\Desktop\NAV10ESD.exe (Invalid Registry Path)
    19. D:\Liton's Personal\Finance, Accounting & Cost Management Accounting Important files\Two Factor Theory - Herzberg, Frederick.htm (Invalid Registry Path)
    20. D:\Wallpaper\Our Pictures\Behalf.. jpg (Invalid Registry Path)
    21. C:\Documents and Settings\liton computer\Desktop\step by step.txt (Invalid Registry Path)
    63. C:\Program Files\Winamp3\Wacs\cddbcontrolwinamp.dll (Invalid Registry Path)
    64. C:\Program Files\Winamp3\Wacs\cddbcontrolwinamp.dll (Invalid Registry Path)
    65. C:\Program Files\Winamp3\Wacs\cddbcontrolwinamp.dll (Invalid Registry Path)
    66. C:\Program Files\Winamp3\Wacs\cddbuiwinamp.dll (Invalid Registry Path)
    67. C:\Program Files\Microsoft Office\OFFICE11\1033\system.mdw (Invalid Registry Path)
    68. C:\Program Files\Winamp3\Wacs\cddbcontrolwinamp.dll (Invalid Registry Path)
    69. C:\Program Files\Winamp3\Wacs\cddbcontrolwinamp.dll (Invalid Registry Path)
    70. C:\WINDOWS\System32\CMMGR32.EXE (Invalid Registry Path)
    71. C:\Program Files\Common Files\Microsoft Shared\Web Folders\pkmres.dll (Invalid Registry Path)
    72. C:\Program Files\Common Files\Microsoft Shared\Web Folders\pkmres.dll (Invalid Registry Path)
    73. C:\Program Files\Common Files\Microsoft Shared\Web Folders\pkmres.dll (Invalid Registry Path)
    74. C:\DOCUME~1\LITONC~1\LOCALS~1\Temp\NAVESD\Support\ MSRedist\ (Invalid Registry Path)
    75. C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec\LIVEUP~1\DO WNLO~1\EXITEM~1.3_E\ (Invalid Registry Path)
    76. C:\DOCUME~1\LITONC~1\LOCALS~1\Temp\NAVESD\Support\ ccStart\ (Invalid Registry Path)
    77. C:\DOCUME~1\LITONC~1\LOCALS~1\Temp\NAVESD\Support\ ccCommon\ (Invalid Registry Path)
    78. C:\DOCUME~1\LITONC~1\LOCALS~1\Temp\NAVESD\NAV\ (Invalid Registry Path)
    79. C:\DOCUME~1\LITONC~1\LOCALS~1\Temp\NAVESD\Support\ ScrBlock\ (Invalid Registry Path)
    80. C:\DOCUME~1\LITONC~1\LOCALS~1\Temp\NAVESD\Support\ SymNet\ (Invalid Registry Path)
    81. C:\DOCUME~1\LITONC~1\LOCALS~1\Temp\NAVESD\NAV\ (Invalid Registry Path)
    82. C:\Program Files\Common Files\Microsoft Shared\Web Folders\pkmres.dll (Invalid Registry Path)
    83. C:\Program Files\Common Files\Microsoft Shared\Web Folders\pkmres.dll (Invalid Registry Path)
    84. C:\WINDOWS\system32\catsrvut.dll\ (Invalid Registry Path)
    85. C:\WINDOWS\System32\hnetcfg.dll\ (Invalid Registry Path)
    ...
    223. Shortcut 'D:\Staccato\Jungle.mid.lnk' linked to missing file 'C:\Program Files\Staccato\Documentation\Midi\Jungle.mid' (Invalid Shortcut)
    224. Shortcut 'D:\Staccato\Wst35xg.mid.lnk' linked to missing file 'C:\Program Files\Staccato\Documentation\Midi\Wst35xg.mid' (Invalid Shortcut)
    225. Shortcut 'D:\Staccato\Yose_01.mid.lnk' linked to missing file 'C:\Program Files\Staccato\Documentation\Midi\Yose_01.mid' (Invalid Shortcut)
    226. Shortcut 'D:\Staccato\Accident.mid.lnk' linked to missing file 'C:\Program Files\Staccato\Documentation\Midi\Accident.mid' (Invalid Shortcut)
    227. Shortcut 'D:\Staccato\Djdelite.mid.lnk' linked to missing file 'C:\Program Files\Staccato\Documentation\Midi\Djdelite.mid' (Invalid Shortcut)
    228. C:\WINDOWS\WIN.INI Referenced to: vpplays.exe=D:\all accessory files with Games\JetAudio.exe which does not exist! (Missing Reference In .INI File)
    229. C:\WINDOWS\WIN.INI Referenced to: Studio.exe=C:\Program Files\Winamp\winamp.exe which does not exist! (Missing Reference In .INI File)
  • Jun 22, 2005, 05:21 AM
    LTheobald
    OK firstly, if you want us to help you don't get stroppy if something we point out doesn't work. These are just suggestions of things to try. It's impossible to give you an exact answer without being in front of your PC. NeedKarma's suggestion was perfectly fine. There was no need to come back with that sarcastic response. It definitely sounds like you do have a piece of malware/worm/etc. on your computer that is causing it to shut down, so NeedKarma is right.

    Here's what I recommend:

    Run Windows Update and make sure you have XP patched up to the latest version. The fact that your PC is doing this indicates that your version of XP hasn't been patched to the latest version and is probably full of security holes.

    Do you have a virus scanner? If yes, make sure it's got the latest virus definitions and run a full system scan. If not, get one from either http://www.avast.com or http://www.grisoft.com . They both do free virus scanners. That said you could try one of the many web based virus scans:

    http://housecall.trendmicro.com/
    http://www.bitdefender.com/scan/licence.php
    http://www.thepcmanwebsite.com/virus_help.shtml
    http://www.pandasoftware.com/active...n_principal.htm
    http://www.ravantivirus.com/scan/
    http://www.kaspersky.com/scanforvirus
    http://www.thefreecountry.com/security/antivirus.shtml


    Get some spyware removers as these might pick up the problem bit of software. Both of the below are free.

    Adaware - http://www.lavasoftusa.com/
    Spybot: S&D - http://security.kolla.de/
  • Jun 22, 2005, 06:21 AM
    arunavcd
    Thanks anyway...
    Thanks to all of you for supporting me along with the valuable information...
    I never thought the way you found out the message that I wrote about NeedKarma...
    Actually I never want to be sarcastic while responding to others... But unfortunately it seemed to be to you and might be to others also...
    I am really sorry, dude...
    By the way, for your further info, I have updated windows XP version which resulted good till now... But I am still worried of its vulnerability...
    I have downloaded Norton Antivirus Definition also... but latest or not? Not Sure...
    But the real problem is -- I have never found any file which was in process, so called Msblast.exe.
    Nothing else... If I had this file, I could have prevented my computer from being infected by worms.
    NeedKarma gave me the real solution but I never found any file mentioned on the website of MICROSOFT...
    That's all... Thanks, man...
  • Jun 22, 2005, 06:25 AM
    LTheobald
    The trouble with these worms and viruses is that there are so many different versions out there. They all have their own filenames etc. so it's tricky to pinpoint the exact one.

    Anyway, glad it sounds like you're sorted. As for your NAV updates, you should be able to get the program to update automatically (LiveUpdate), so that way you can always be sure you have the latest definitions.


    Finally, sorry if I read that converstation the wrong way. It did sound sarcastic to me but then I could be wrong, so sorry. Either way, it's all sorted now, so no harm done :)

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