We have a GE GSS22SGMC BS side by side ser #SA232724 refrigerator which has given us nothing but trouble ever since we’ve had it. The latest problem for which I am looking for answers concerns the ice cube making device. Periodically, the cubes pile up into a mass of almost welded-together cubes. The cube maker never seems to shut off. When the drawer is full I have to remove the shelf above it, haul out the cube drawer, punch away at the cubes with a knife to separate them so they can be used, then put the drawer in the sink for the whole mess to melt so I can start the process all over again. There is a strangely shaped, spring-loaded, warped plastic oval above the ice drawer that I suspect is supposed to shut off the cube maker when the drawer is full. This does not seem work The oval has a spring on it and appears to be able to rotate somewhat. I don’t know if it is the rotation that is supposed to shut off the cubes or if pressure upward is supposed to do it. Whatever the case, does anyone know how to get this thing to shut off? Thank you very much.

Many times you can just raise and lower that arm. Sometimes it gets a sliver of ice or something caught in it to keep it from closing all the way. If that doesn't do the trick it is probably eaisier to replace the whole unit. That is unless you are very handy and up to removing the module and want to check inside it. Could be the contact is stuck or something else. If you want to disassemle it I or someone else here can help you troubleshoot the inter works of it. Most tech will just replace icemaker or module as it is less time consuming as repairing it. Good Luck and post back with results I may help someone else as I have seen many post on this problem

Thanks, Esquire1, for the helpful reply. You say “many times you can just raise and lower that arm.” I take that to mean that it is the movement of the arm up and down that is supposed to shut off the ice maker. Correct? In our fridge the arm seems to be fixed in one position and does not move when I try to push it up or down. Also, what confuses me about how the thing works is that I can rotate the paddle on the arm somewhat toward the back of the fridge but not toward the front where the cubes pile up. Anyway, it looks like the unit itself might not be too hard to take out so I might just do that and possibly consult with you on troubleshooting it. Any idea of a ballpark cost estimate for the unit?
Thanks again.

The unit runs $85-135 depend where you get and the type in your freezer now. Only 2 and sometimes 3 screws hold it in. Then just unplug it. Very easy to do. Once out you can remove the module and see the inside of mechanisem. I will be glead to help you troubleshoot it. The arm must move up and down to operate properly. Inside it opens and closes a switch

OK. Will do soon. I was about to try to fix the icemaker problem but my defrost heater went (I told you this GE dog has given us much trouble) so I have to go out and find a part tomorrow and get it going again before my wife has another GE fridge mental breakdown.

Well, I've had a GE for over a year now. I knew when I bought mine how many of these I've repaired. So far so good. Can't really tell you why I selected a GE other than I seem to have many parts for them I quess.

Good luck with YOUR GE. I just replaced my defrost heater in mine for the second time about 5-6 hours ago. The fridge seems to be working again. I started removing the icemaker unit to follow up on your suggestions for curing that problem. It was quite simple to undo the 2 screws and lift the unit off but I couldn't get the plug unplugged and I can't see too well into the space where it is. Is there a clamp or something that has to be undone to get it unplugged? I didn't want to pull too hard for fear I would give it another reason to fail. Thanks for all the help.

It either plugs in the side or rear. Some do plug at the side of icemacker on the mounting side. Good. Post back with any further questions

It either plugs in the side or rear. Some do plug at the side of icemacker on the mounting side. Good Luck. Post back with any further questions

Maybe I didn't make myself as clear as I should have. It was easy to disengage the icemaker module by loosening 2 mounting screws and lifting it off. But there was a thick white cable that goes from the module itself to a clear plastic connecter buried in a narrow area to the right behind the housing for the motor that rotates the auger in the icecube cavity. The connector is very hard to get to. That thick white cable doesn't look or feel like it can be pulled out at the unit end. The other end of the cable with what looks like the clear plastic connector can hardly be seen but it appears as if it might have a snap lock or something similar on it. In any case if I just pull on it I can't pull it out. Have you run into this? How can the connector be disengaged?

Well, I was trying to put image on here but I don't know how. Do you see on side or rear of unit where it will unplug? It more than likely will be a snap lock. Veify this and post back. I will still try to upload photo to show you.

It will unplug from the module. It is a snap lock. The cable you are talking about is held to the side of the icemaker body by a silver clip half way back on the left side (looking at front of icemaker) Just pull down on cable that point and it will come loose. That cable plugs it at rear of freezer at can be left attached at that point. Hope this is a little clearer.

Sorry not to answer sooner, Doug. I didn't realize there was a page 2 to these messages until today, 7-14. I will try the suggestions you made about the cable shortly. Am going on vacation so won't be able to do it right away. Thanks again.