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-   -   Device identification error (https://www.askmehelpdesk.com/showthread.php?t=102388)

  • Jun 18, 2007, 06:04 PM
    Oneill474
    Device identification error
    Many of my friend on different computers and I are having trouble logging in to some sights. One example is smartsource for printing coupons. Has something to do with "device Identification" its been like that for weeks now."we encounted an error processing your request we apologize for any inconvenience please come back and try again. Same message for weeks now.

    What is the problem?
  • Jun 24, 2007, 06:52 AM
    Oneill474
    Quote:

    Originally Posted by Oneill474
    Many of my friend on different computers and I are having trouble logging in to some sights. One example is smartsource for printing coupons. has something to do with "device Identification" its been like that for weeks now."we encounted an error processing your request we apologize for any inconvenience please come back and try again. same message for weeks now.

    what is the problem??

    There seems two be two problems. With internet explorer 7.0 without
    Add-ons you avoid the device identification proble. But then you
    Face a new problem. While you can select the coupons you want
    You can not print them. You can download the coupon printer numerous
    Times but your printer will not acknowledge it.
    Many have told me you need the internet explorer with the add-on
    And just work on the device identification problem. If that is solve
    The coupons will start printing.

    Where do you start with the device identification problem

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