Hi -


I am replacing an older, noisy fan/light (which both worked) with a new, quieter one. Both the old and the new are/were set to run the light off the wall switch and the fan off the pull chain.

The problem is the wiring diagram shows only one white (neutral) wire coming from the ceiling, but I have two -- one supposedly from the ceiling wiring and one from the wall switch. I have no idea how to connect the white wires. The fan works no matter how I connect them, but the light does not. I returned one fan to the store thinking the light must be faulty, and the next one is doing the same thing. Fan great, no light.

I have tried each white wire from the ceiling connected to the fan by itself, and then all three of them (two from ceiling and fan/light connected) and still no light.

What am I doing wrong?

Thanks
Andrew

The 2 whites in ceiling need to go together and stay together, unless they were wired
Differently.
White in ceiling goes to white of light /fan.
Sounds like you have a constant hot in ceiling(black?)tha goes to fan black wire,
The wire from your switch, controls light(Blue or black w/white stripe).
The white is used for light and fan.
What color wires are in fan box, removing switch may help identify light wire.

What make was the old fan and how was it connected?

Ceiling fan wiring - Ceiling Fans N More