I am infected with Trojan Startpage and following instructions from Symantec need to run AV in safe mode. I am not very knowledgeable on computers but managed to get XP to start in safe mode.
When I try to run Symantec Antivirus it fails to start. It throws up an error that asks me whether I want to report it to Microsoft.
Can anyone advise me as to where I am going wrong
Thanks