Connection problems with AOL 9.0
I can't seem to get help from AOL with my problem. Maybe someone else has had this problems with AOL that them might offer a solution.
I installed a new edition of Norton Anti-virus on my Gateway desktop. I tried to make a connection with my AOL ver 9.0 and the modem kept dropping and I wasn't able to connect with them. I uninstalled the Norton AV and my AOL still wouldn't connect. I then uninstalled my edition of AOL 9.0 and reinstalled it. Still no connection. Then I uninstalled the 9.0 and installed the older ver 8.0. This time I could make a connection but I can only access my email and it won't connect to the web at all. I've about had it - can anyone offer a suggestion. Thanks
AOL Bleeding Heart liberals
I am sorry But I have worked for Big companys and small also being a MCSE and Network Admin and ISP Troubleshooting Expert and your quotes are not only idiotic but bias as well your tainted! I personally know for a fact that AOL software is an intrusive software that takes control of your connection and removes control from the user, now mind you there are some people out there who need this because they are in fact computer ignorant. I am going to say what I know to be based on FACTS! AOL Software is Basically a connection manager so the AOL program can do what it will with your connection so its software works also when you attempt to remove the software ( not unlike 99% of every other piece of software it doesn't uninstall everything) but it leaves critical parts that it should remove that basically disable the connection for Broadband and Dial up users unless you know how to go in the system and find them individually and manually remove them, this I know because I've don't technical support and CSR for years and personally spoken to AOL support and they don't most time even know how to remove their own software and they sure can't walk you through and Won't manually removing it. That or I've had the awful luck of getting a tech CSR who doesn't know his *** from a hole in the ground which I doubt since I've attempted to speak to them a dozen times with a customer online from our ISP because I thought the customer was unable to asnwer the proper questions because they didn't know and when I would tell them what to ask the tech support folks te tech support would always divert their attention to something else and say "its a problem with your ISP not us at AOL" well you know what BULL****! I've been there done that and have the T-shirt, the trophy, and the comemorative coin! You can Use AOL without having to use their connection manager and I would recommend this to anyone who is just SET and Determined they HAVE to have AOL , if not better stick with AOL and not leave to another ISP because chances are you will have problems I have seen so many times.