Laptop shows Strong Connection with Internet Access but no access
Hi
I have an ASUS K72F laptop running Windows 7, and it has always worked fine with both wired and wireless connections. I recently changed Internet provider from BT to Plusnet, though I cannot be sure that this is when the problem began.
It still works fine when wired, but when I switch the wireless on and unplug the ethernet cable, it says that there is a strong connection to the network with internet access, and I am able to find the router by putting http://192.168.1.254/ into the browser, but I cannot load any Internet pages on any browser, and cannot use any other Internet apps like Skype. The wireless works fine on another laptop and on my phone - it is just on this Asus laptop.
I have tried searching for posts of various forums - but have just ended up using command prompt to ping Google (it was not successful) and running a utility called winsockfix, which made no difference. I have scanned for malware and virus - I have removed a couple, but this hasn't fixed the problem.
Can anyone please help?
Thanks
Guy