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-   -   Can't get kaspersky software installed (https://www.askmehelpdesk.com/showthread.php?t=491307)

  • Jul 23, 2010, 11:49 PM
    wblee
    Can't get kaspersky software installed
    I have an acer laptop running windows vista home edition with 3gbs of ram. When I install kaspersky, it tells me that I need to uninstall macafee which I can't find in my install/uninstall programs. However, I do have a program called "security center" factory installed on the laptop,could that be it? And again I don't see where it can be uninstalled. Kaspersky gives me the option to have macafee be uninstalled automatically, when I take that option it says to restart the computer to complete installation of kaspersky. When I restart, it keeps bringing me back to the very beginning of the installation program and back to the restart part to complete installation. Can you help? Thank you in advance.
  • Jul 24, 2010, 06:15 PM
    seahwk83

    This should work by just using the mcafee uninstall tool

    # Click on the following link to download the MCPR removal tool

    http://download.mcafee.com/products/...tches/MCPR.exe

    # Close all McAfee Application windows you may have open, and double-click on MCPR.exe to start the removal tool.

    Windows Vista users will have to right-click on the file and select "Run as Administrator"

    # After the removal tool finishes, you should be prompted to restart your computer.

    # Once the computer restarts, your McAfee product should be uninstalled.

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