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-   Spyware, Viruses, etc. (https://www.askmehelpdesk.com/forumdisplay.php?f=477)
-   -   ICE Virus... (https://www.askmehelpdesk.com/showthread.php?t=805337)

  • Dec 1, 2014, 09:58 AM
    aliseaodo
    ICE Virus...
    My son has gone on some sort of website (I'm pretty sure I know what kind :/ ) and now our laptop (Dell Inspiron Windows 7) is infected with the ICE virus - it is completely locked. Does anyone have any first hand experience with removing it? If so, is it something I can do on my own, or is this a 'professional should really do it' kind of situation?
  • Dec 1, 2014, 10:07 AM
    Curlyben
    Assuming your installed anti-virus didn't completely get it, then a system restore often negates the problem.
  • Dec 1, 2014, 03:36 PM
    aliseaodo
    Thanks Curlyben - I've done some research and there are quite a few 'how to's' on line on how to remove it. I'll give it a whirl I suppose. Can't get any worse!

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