We need help making a decision. The backsplash above the tub in my upstairs bathroom has loose and broken tiles. We have a few contractors in for estimates. We've narrowed it down to 2 contractors. But we're having problems making a decision. We found both through HomeAdvisor.com. Both are licensed and insured (we have copies of the insurance certificates). Both had excellent reviews from the site. Contractor A has been in business since '99. "A" has an average rating of 4.92 (on a scale of 5) over 27 reviews. "B" has an average of 4.72 over 37 reviews.
"A" is more a handyman, while "B" is specifically tile repair. "A" came in with an estimate more than $100 lower than "B". However his estimate didn't include repairs that may not be necessary. "B" promised to e-mail an estimate and we had to chase him down to get it. On the other hand, "B" presents a more professional appearance. "A" gave the lowest estimate and we have a guideline of throwing out the lowest and highest estimates we get. But with money being so tight the savings are significant.
We are really having a hard time making this decision. So I figured I'd throw it out to you guys to get your thoughts.
Thanks for any input.