Jenna supports individuals living in their own homes and is having her first appraisal/review with her supervisor, Fatima. Fatima tells her that is complaint has been made from one of the service users who says he feels rushed and finds her manner rude. Jenna tells Fatima that she disapproves of some of his ways, which are against her beliefs, but has not realised this showed in her attitude. Describe how Jenna should ensure that her personal attitude and beliefs do not affect her work?