Why do people have no concept of other people's time?
ARRRRRRRRRRRRGH!!
Why do people persist in believing that they can get a transcript just by asking on the phone?
Why do they think it can be done in 5 minutes for them, just because they want it RIGHT NOW?
Why do they think they should be given information that is on a transcript without paying their bills?
Why do they wait until the last minute to even REQUEST a transcript, when they MUST have known prior to a week before they start that they were going to go back to school sometime soon?
WHY?