Computer Randomly Shutting Off
Hello,
I work with computers and networks on a regular basis, so I have a decent idea with what I am doing, but I am no professional.
The PC I'm trying to work with randomly shuts down, usually only when in use, not when idle. The machine did have a worm on it, but the hard drive was completely reformated and Windows XP Home Edition was reinstalled. I am currently running good antivirus protection on it, and have not had any problems. Even after completely clearing the hard drive, it still randomly shuts down, just like it did before.
So I figured, along with the Microsoft website, that it is most likely hardware failure. When reinstalling Windows, I removed the case and gently cleaned out the entire unit and ensured all cables and parts were set securely. None of the original hardware has been removed or upgraded.
Today, I downloaded a motherboard monitoring program to try and monitor temperatures, etc. and most of the temperatures seem normal, except for the CPU temp which reads "-29 degress Farenheit" which is obviously incorrect. Could there be a sensor on the processor that could be malfunctioning, causing the machine to restart? Are there any other possibilities along this line?
The machine is a Compaq Presario 6000 with 2.5GHZ pentium processor running Windows XP Home Edition.
Thanks very much for your help!