Never a good idea to borrow further money to resolve debt issues.
You need to get to the root of the issues and cut back and make appropriate repayment proposals to your creditors.

What exactly are they promising you ?
The name is too vague even with a city for a good web search of complaints, so what is their web site.

Not that BBB is always a good reference, but if they are showing negitives it is very good sign to watch out.

Most do little some are high risk loans, others merely try and work out debts with lenders for a large fee ( that they take first_