Hello, appreciate any help. It just stop working can't honestly say what stop working first or if it happened at the same time. The switch at the wall is working. So I'm assuming it is getting power? I took the bulbs out and disconneted the lower unit by glance everything appears to be fine. I didn't continue to go to the ceiling to look at those connections. I thought that maybe the housing that holds the bulbs wire etc malfuntioned and needs to be partial or totally replaced? This fan has a remote, 2 pull chains and a swich for fan direction any advise out there? Thanks

How do you know the switch at the wall is working, if neither the fan nor the light is working?

Check this troubleshooting guide:

http://www.ceiling-fans-n-more.com/c...ng-and-FAQ.php

Also, since it has an add-on remote receiver, you could try bypassing/removing that, to see if the remote is the problem.

The switch is a 2 gang on the wall. I replaced the one and when that didn't work I switched them and the same side keeps working. The other switch controls ceiling lights not part of the ceiling fan unit. What did you mean and how would I proceed to by pass the remote?

The remote receiver is in the ceiling canopy of the fan. Remove it and wire the fan as you would without it. Here are wiring instructions:

http://www.ceiling-fans-n-more.com/c...fan-wiring.php

PS, you checked the switch (by swapping with another fixture) but that doesn't rule out the wiring between the switch and fan. However, since this is a remote fan, that's most likely where the problem is. Remotes suck.

The remote for my hampton bay ceiling fan/light quit working altogether out of the blue this evening. Replaced the battery in remote... appeared to be working. (red light indicator came on when buttons were pushed) but still no fan/ lights... did some looking at possible fixes on this website and it mentioned the toggle switches within the remote unit that may have toggled themselves to a different position.
So I did as they suggested... toggled them one at a time... BINGO ! Everything works like a champ again!
Whew !
Thanks for the insight and help ! Took about 30 minutes from not working, to researching the internet and finding a fix here to actually fixing the issue.
Thanks again !

I have 7 wires coming out from the fan. Also 2 pull chains and a 3 speed fan

That's nice.

I have hampton bay fan.it is not working.I think remote is working fine.I don't know how to open the fan. Somebedy can help me thnk u.

Ceilingfanrepair, see what you started now. We have several folks who seem to not know they can start their own post by clicking on ASK at the top of the page, should I tell them or you? LOL

Folks that find us on a Google search.

Does your fan have pullchains?

Ceiling fan remote controls - help and FAQ- Ceiling Fans N More

Quote:

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Originally Posted by lmg

The remote for my hampton bay ceiling fan/light quit working altogether out of the blue this evening. replaced the battery in remote... appeared to be working. (red light indicator came on when buttons were pushed) but still no fan/ lights.... did some looking at possible fixes on this website and it mentioned the toggle switches within the remote unit that may have toggled themselves to a different position.
so i did as they suggested... toggled them one at a time.... BINGO ! Everything works like a champ again !!
whew !
thanks for the insight and help ! took about 30 minutes from not working, to researching the internet and finding a fix here to actually fixing the issue.
thanks again !

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Confirming that this works. Toggle each of the tiny switches on the circuit board underneath the battery one at a time, and try the fan/light each time. It worked for me when I got to Switch #3.

Sometimes they will slip out of place.

Ceiling fan remote controls - help and FAQ- Ceiling Fans N More

Quote:

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Originally Posted by ceilingfanrepair

Folks that find us on a Google search.

Does your fan have pullchains?

Ceiling fan remote controls - help and FAQ- Ceiling Fans N More

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Hi, I did find you with Google search. Unsure if I should ask here or start a new thread.
My problem is similiar- but a little different.

I have a Jericho II model 390-128. The remote stopped working but I was still able to use the pulls to operate the light and the fan. I was dusting the fan blades and after I dusted, the lights and fan won't operate.

Did I loosen something? That seems to be what it's pointing to, but I can't make sense of the book (I didn't install the fan and don't know a lot about them).

Where do I look to see if something came loose?

According to the book from the ceiling down it goes like this-

Ceiling canopy-
Downrod
Fan motor assembly (on mine it's glass and there are lights inside)
etc. etc.

Should I look inside the fan motor assembly? If something is loose, will it be obvious?

Sorry if I didn't explain this well. Thanks for any help!

Open the fan at the ceiling, remove the receiver, try wiring the fan without it. Check and see if the fan and lights work from the pulls, report back.

Ceiling fan wiring - Ceiling Fans N More

Quote:

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Originally Posted by ceilingfanrepair

Open the fan at the ceiling, remove the receiver, try wiring the fan without it. Check and see if the fan and lights work from the pulls, report back.

Ceiling fan wiring - Ceiling Fans N More

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Thank you!

I will give it a try and let you know.

I have one quick question, do I have to remove the fan from the ceiling to check the receiver?

Most likely not.

Wow! I saw the suggestion about the dip switches. I tested everything else. Figured it couldn't hurt. They were all up in the receiver, flipped them all down. They were all up in the remote, flipped them all down. Works just fine now. I'm not going to ask why, I'm just happy its fixed.