Hi, I'm the "proud" owner of a Southwind V ceiling fan. I'm a pretty cautious person by nature so when I installed the ceiling fan I left out the optional remote controller piece to make sure all works well.

Blue and black fan wires to the black wire in the wirebox, and white on white (grounds also connected).

Works like a charm. Now I install the wireless controller unit, a bit of a tight fit but I get it all installed. The unit's white, blue and black to the controller's white, blue and black, and controller's white and red wires to the ceiling recepticle's white and black.

Now the fan spins only slowly, the remote control responds intermittently and the light doesn't work even when I pull the pull cord. After checking and re-checking my electrical connections for the umpteenth time I came to the conclusion that it must be the remote controller unit, so I returned to Home Depot and had them switch it for a brand new remote controller unit. Hooked that one up and it's still not functioning correctly.

Even more disconcerting, when I was removing the remote controller (light switch off) I got a bit of a shock when unbinding the unit to controller white wires. I never get shocked when dealing with electrical wiring, so I'm suspicious of capaciters having unleashed their worst onto me.

Does it sound like I happened to get another defective remote controller, or am I doing something wrong? I'm very unsure how to proceed

Edit: Correction, not a Hampton Bay fan. It's just branded as Southwind V.

I am presuming, since the remote control is optional, that the fan also has pullchains for operation. Make sure they are set to "high" and "on".

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Originally Posted by ceilingfanrepair

I am presuming, since the remote control is optional, that the fan also has pullchains for operation. Make sure they are set to "high" and "on".

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Sorry, I had the wrong brand. I confirmed when I got home that it's just Southwind V, not a hampton bay product. There are two pull chains, one that controls the light and the other is a 4 position fan control (off, low, medium, high).

Are you suggesting that I have these set to on (for the light) and high fan speed prior to installing the remote controller unit? Would this have any difference then pulling on the pull chains after starting the unit via the remote?

Thanks for any clarification you may provide.

When attempting to operate the fan, make sure the fan pullchain is set to "high" and the light pullchain is set to "on".