Boot CD not recognizing any keyboard or mouse
Win 7 Home Premium 64 bit SP-1.
There is a cloning program that I use and really like called EZ Gig IV. It's made by Apricorn. I know there are a million free programs out there, and I've tried a lot of them, but this one is so simple, and really meets my needs. So.. would appreciate avoiding recommendations to change programs. Thanks.
They just updated their software version with some bug fixes and enhancements, and now their Boot CD no longer recognizes my USB keyboard or mouse. I've even tried swapping them with other brands. Oddly, it works fine on my wife's PC. Slightly different model computer, but same HP and OS.
Their last version of Boot CD worked fine. Also, their updated program works fine within Windows. It's just the updated Boot CD v4.3.5
EZ Gig allows free downloads of their Boot CD if 2 forms: 1) A bootable file (made once the program is running in Windows) 2) an ISO file. I've tried both with same issue. Here's the link: EZ Gig IV Cloning Software with Data Select for Windows
I spoke with their Tech Support and was told there is nothing that can be done. Perhaps true.
I have no experience in this area, but am hoping there is a way to use their ISO file and somehow combine it with a Windows 7 file that would provide the drivers, or whatever is missing, and make the thing see my keyboard and mouse. I've heard some things about Windows PE 4.0, but don't know if that's applicable.
Sorry for the long post. Thanks all...