I need to reset the installor code, itry to put a jumper betwween output 1 and zone 1, everything reset except the installor code, can you help me...

Did you Power down, remove Battery, AC, Do the Jump and follow the exact order?

Try this:
Factory Default Main Panel (Hardware)
Step 1 - Remove AC and battery from the panel.
Step 2 - Remove all wires from the Zone 1 and PGM1 terminals.
Step 3 - With a piece of wire short the Zone 1 terminal to the PGM1 terminal.
Step 4 - Apply AC power to the main panel.
Step 5 - When Zone Light 1 is lit on the keypad the default is complete.
Step 6 - Remove AC power from the control
Step 7 - Reconnect all original wiring and power up the control.

Quote:

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Originally Posted by Stratmando

Try this:
Factory Default Main Panel (Hardware)
Step 1 - Remove AC and battery from the panel.
Step 2 - Remove all wires from the Zone 1 and PGM1 terminals.
Step 3 - With a piece of wire short the Zone 1 terminal to the PGM1 terminal.
Step 4 - Apply AC power to the main panel.
Step 5 - When Zone Light 1 is lit on the keypad the default is complete.
Step 6 - Remove AC power from the control
Step 7 - Reconnect all original wiring and power up the control.

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I did that but the installor code does not reset .

All else you may want to try something like this:
Security Alarm Panel Unlocking Services
A New Board for that panel is less than $100.00
You tried *8 5555
And *8 5010 ?

Yes,thank you...

Anything work? Just Nod, you don't have to say anything.

Quote:

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Originally Posted by Stratmando

Anything work? Just Nod, you don't have to say anything.

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No nothing work, I think I will buy another board, thank you for your help.

They must have enabled Installer Lockout.