Money Stolen with ATM transaction
Me and my husband live in Dallas TX. He tried to make a purchase and it seemed that the transaction was declined because there was not enough money. He checked online that day and say that there were 4 transactions that withdrew $100.00 from ATM on the day and time when he was still at work. It happened in the same city, but different part of town. He still has his debit card, and only one who has access to his bank account. We called the bank and they reissued the card, but we are not getting our money back because it was done in the same geographical area and he still has his card. On top of that, which is petty, are non bank atm fees for those transactions. We filed a police report to get the camera surveillance for that day and time, and we have proof that we were not at that ATM when money was withdrawn. We even have toll tag registration that he was not in that area. The Chase says we still are not getting our money back, which is not fair in our opinion because they are suppose to gives us the security of our money, why would we bank with them anyway?
Is there anything else we can do to at least get the $400.00 back?
Comment on JudyKayTee's post
It is relevant on how they got the numbers as Chase still hasn't returned the money because it is debit card and transaction was at ATM with PIN code. They closed the claim as we called them back to reopen it. Chase won't file it with Police-We do!
Comment on renequiroz's post
Comment on renequiroz's post
Oh the thieves are walking around my brothers apt complex tonight, free as bird, police are worthless.
If you're rich they might help you but if you're poor no one cares.