I would appreciate it if someone with a legal mind could help me with the following scenario and the questions that follow. Thank you very much.
Two weeks into your new and exciting responsibilities of national sales manager, you are beginning to lose your good feelings. This change of spirit results from hearing about various activities among your sales personnel. First, you learn one of your new sales representatives has been visiting with a competitor’s salesperson about each focusing on particular customers while agreeing not to call on the other’s customers. Second, a district manager reports that a large, extremely valuable, customer is asking for a pricing structure that is more favorable than prices offered to any other customer. The district manager expressed concern that your company may lose this customer’s business.
What legal worries do you have about each of these situations?
What type of information should a training/education program for your sales force include?
What are the ramifications if you decide to ignore these situations as you try to return to your “happy” state of mind?