Accused of insubordination
Accused of insubordination by a supervisor where I work who isn't my supervisor.
I work at a motel. I am a maintenance man. I went into our breakfast area across from our front desk to fix a broken cabinet hinge. As I was entering the lobby, the front desk supervisor ask me to go stop the man that is leaving the motel through the exit because the front desk forgot to do something when checking him out. It was 20 minutes before quitting time and I had two maintenance issues pressing that I had to get to. I told the front desk supervisor that I couldn't right now, I was too busy. There were two front desk clerks standing beside her that were not doing anything. When they saw I was about to go to work on the cabinet door, they simply stood not doing anything. I looked their way and told all three, call out the window to the man. One of the desk clerks took my advice and did just that. The man heard the call and came back in. Problem solved. The next day this supervisor (who isn't my supervisor) has written me up for insubordination. Was I wrong? Was she right? Did she over react? Should I have dropped what I was doing and gone and done what was asked anyway? Most all the time I would have helped out, but I was pressed for time. There was also two desk clerks not doing a thing. Who was right and who was wrong. With my suggestion the problem got solved anyway.