Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Plumbing (https://www.askmehelpdesk.com/forumdisplay.php?f=259)
-   -   Diverter shooting out water! (https://www.askmehelpdesk.com/showthread.php?t=543129)

  • Jan 11, 2011, 08:21 PM
    royfam
    Diverter shooting out water!
    I have a delta single-knob handle. When we turn on the water, water shoots out of the diverter. The shower still works, but the water is constantly shooting out of the diverter. Any suggestions?
  • Jan 11, 2011, 09:06 PM
    hkstroud

    By diverter do you mean tub spout? If so replace tub spout.
  • Jan 16, 2011, 09:05 PM
    royfam
    Comment on hkstroud's post
    It is the button that we push in. It makes the water from the spout come from the shower head instead. Sorry, I know I may not make sense. Thanks for any help.
  • Jan 16, 2011, 09:08 PM
    hkstroud

    Is the diverter knob on the wall or is in on the thing that the water comes out.
  • Jan 17, 2011, 11:33 AM
    royfam
    Comment on hkstroud's post
    It is on the wall.
  • Jan 17, 2011, 01:16 PM
    hkstroud

    You said "shooting out". If that a correct description and you don't mean just leaking around the diverter then that sounds like you remove it and didn't reinstall it correctly.

    Tell us more.

    Show us a picture.
  • Jan 17, 2011, 01:22 PM
    Milo Dolezal

    It may be loose diverter stem or packing nut. Anybody worked on your plumbing recently.
  • Jan 17, 2011, 01:58 PM
    royfam
    [IMG]shower[/IMG]
  • Jan 17, 2011, 02:02 PM
    Milo Dolezal
    To Royfam: to post pic:

    Go to Advanced
    Manage attachments
    Browse and select pic
    Upload
    Submit Answer

    Thank you. Milo
  • Jan 17, 2011, 02:20 PM
    royfam
    Comment on Milo Dolezal's post
    Where is Advanced?
  • Jan 17, 2011, 02:21 PM
    Milo Dolezal

    Advanced is next to "Post Quick Answer"
  • Jan 17, 2011, 02:32 PM
    royfam
    I am so sorry, but I do not have "post quick answer" or advanced. I don't know what I have done incorrectly.
  • Jan 17, 2011, 02:34 PM
    Milo Dolezal
    1 Attachment(s)
    Click on "Quote User" . Then you will see this: see the attached screen shot... Go to "Manage Attachments", "Browse", "Upload"...
  • Jan 17, 2011, 03:03 PM
    royfam
    Quote:

    Originally Posted by royfam View Post
    I have a delta single-knob handle. When we turn on the water, water shoots out of the diverter. The shower still works, but the water is constantly shooting out of the diverter. Any suggestions?

    I had to go back to the "old style" to find all of these buttons. Sorry! Thanks for all of your help
  • Jan 17, 2011, 03:14 PM
    Milo Dolezal

    No problem... post a pic...
  • Jan 17, 2011, 03:14 PM
    royfam
    1 Attachment(s)
    Help me!
  • Jan 17, 2011, 03:17 PM
    Milo Dolezal

    Ok, you will have to remove the handle and that round trim plate. Once removed, you will see where exactly is water shooting from. There is a nut that holds that diverter stick in and also an "O" ring. I suspect that "O" ring is bad... Back to you... Milo
  • Jan 17, 2011, 03:25 PM
    royfam
    1 Attachment(s)
    Another pic

    The little round thing is a foam piece.
  • Jan 17, 2011, 03:33 PM
    Milo Dolezal
    2 Attachment(s)

    Yes, can you see that droplet of water ? That's where the narrower stick enters the larger tubing. There is a "O" ring inside. I think that O ring is gone. It looks like this...

    Does the diverter have slight movement when you shake with it ?

    Also, turn water On with the trim plate away from the wall. Confirm where exactly is water coming out from...
  • Jan 17, 2011, 03:37 PM
    royfam

    Yes it does. We turned it several minutes. Is it supposed to unscrew or pop out? Cannot thank you enough for your help!!
  • Jan 17, 2011, 03:51 PM
    Milo Dolezal

    I suggest you call Delta. It is discontinued product. You will have hard time getting that "O" ring from Home Depot. Chances are they will send you all you need for free.

    Here is their contact info:

    Delta Help Line at 1‑800‑345‑DELTA (3358). The Delta Help Line is available between 7 a.m. and 9 p.m. (CST), Monday through Saturday.

    Email: [email protected]

    In the United States:
    Delta Faucet Company
    55 E. 111th Street
    Indianapolis, IN 46280

    Let me know how you did. Good luck. Milo

  • All times are GMT -7. The time now is 10:23 PM.