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-   -   Leaky spout when showering? (https://www.askmehelpdesk.com/showthread.php?t=375620)

  • Jul 14, 2009, 02:37 PM
    joarby
    Leaky spout when showering?
    Hi All,

    I recently installed a new tub as well as the entire faucet component to a shower. My spout drips while the shower head is running... does anyone know why the spout continues to drip after the diverter tap is pulled?

    I called Kohler and they send me a new component... I cut out the older one and sweated the new one in but the result is the same! Tried lubricating the o rings from w/in the components... it helped a little at the first turn on but soon after it dripped again! Can anyone help me? Please! Is it the water pressure? I live in a condo complex if that helps with the detective work. Thanks everyone for reading. :(
  • Jul 14, 2009, 03:24 PM
    ballengerb1

    Diverters dripping actually happens very often, no big deal though. I could tell you more if you tell me the Kohlor model number for that valve. Is you diverter in the tub spout or on the valve on the wall?
  • Jul 14, 2009, 03:33 PM
    joarby
    The diverter is in the tub spout. The model # is R11552-4S-BN Bellhaven

    The model # for the component is K-304
  • Jul 14, 2009, 03:38 PM
    ballengerb1

    That spout is a slip fit so whatwas it that you had to cut out earlier? Does the drip come out of the spout or from the trim ring near the tub?
  • Jul 14, 2009, 03:46 PM
    joarby
    The water is coming out from the spout in a almost constant leaking... not a drip, drip, drip way.

    I had to cut out the entire body and replaced it with a new body + a new pressure balancing unit and a new cap assembly.
  • Jul 14, 2009, 03:50 PM
    mygirlsdad77

    Best bet is to try another spout. What kind of pressure do you have in you house?
  • Jul 14, 2009, 03:54 PM
    joarby
    That was the first thing Kohler send me... a new spout. I replaced it but still leaks water while the shower is running.

    I am trying to find out the water pressure in my condo complex. What pressure should be adequate?
  • Jul 14, 2009, 04:35 PM
    ballengerb1

    45 psi is about the norm.
  • Jul 14, 2009, 05:26 PM
    joarby
    Do you have any more suggestions or ideas about why and how to correct the situation? I ask Kohler and they said the pressure should be 60psi so I guess 45 - 60 is good.
  • Jul 14, 2009, 05:46 PM
    KISS

    Do you have any horizontal pieces of pipe where water will lay?

    I know I screwed up when installing a diverter. I have a horizontal section of pipe heading to the shower head. That explains the drip when turned off.

    I don't have one for the drip when on except bad diverter.
  • Jul 14, 2009, 05:55 PM
    joarby
    No horizontal pipe(s). The diverter is the spout and that is the only horizontal piece.
  • Jul 14, 2009, 06:02 PM
    KISS

    No, not that section. The section going to the shower head.

    I had to plumb using an odd fitting of sorts from the tub spout/diverter to the shower head. I used right angle bends, so I have about an 8" horizontal section of pipe. I should have used 45's.
  • Jul 14, 2009, 06:10 PM
    joarby

    No horizontal pieces going to the shower heads
  • Jul 14, 2009, 06:22 PM
    ballengerb1

    And what is your pressure?
  • Jul 14, 2009, 06:26 PM
    joarby
    I will have to find that out tomorrow with the condo association. Would it cause this problem if the water pressure is said to be over 60psi?
  • Jul 14, 2009, 06:28 PM
    ballengerb1

    You can screw on a pressure gauge right within your own unit.
  • Jul 14, 2009, 06:34 PM
    joarby
    How so? Where do I screw one on? What kind of gauge... I may have to buy one tomorrow.
  • Jul 14, 2009, 06:47 PM
    KISS

    A hose bib water pressure gauge such as this one:

    Hose Bib Quick Home Water Pressure Test Gauge 0-160 PSI

    Screw it on a an outdoor faucet, a laundry sink or a washer connection.
  • Jul 14, 2009, 06:49 PM
    joarby
    Is there a way to lower the water pressure if it should be over 60 psi?
  • Jul 14, 2009, 07:04 PM
    ballengerb1

    Yes, you can instll a pressure reducing valve .
  • Jul 15, 2009, 09:42 AM
    joarby
    Does any of you experience the same with your spout dripping water while the shower head is running?

    My water pressure in this area is fine! I got people saying that it is normal to have water dripping and some said that you would have to buy some very high end product if you don't want any dripping.
  • Jul 15, 2009, 10:10 AM
    ballengerb1

    What did your pressure test out at? A few drips is no big deal for most folks but a steady stream would bother me. "would have to buy some very high end product if you don't want any dripping" nonsense. Under the right circumstances most all diverters are fine, They do drip when crud gets caught in their seals or after wearing.
  • Jul 15, 2009, 10:32 AM
    joarby
    I agree with you and it does bother me a lot. My pressure checks out at 53psi and my local hardware guy said the same regarding the area water pressure not being high at all and that it is not the cause. He claims it is a bad product since I bought them at Lowe's. I don't know what else to do... don't want to give up but looks like I am running out of options!
  • Jul 15, 2009, 10:40 AM
    ballengerb1

    "He claims it is a bad product since I bought them at Lowes. " Chances are he just doesn't sell that line and wants your business, I don't know. Lowe's is not know for selling anything worse than ACE or True Value. If he tells you Kohlor is a bad product you need to shop elsewhere. I'd keep talking to the Kohlor folks.
  • Jul 15, 2009, 10:50 AM
    joarby

    I will talk to Kohler again later today. Thanks for all your help.
  • Jul 15, 2009, 11:39 AM
    speedball1
    Please answer Bobs question.
    Quote:

    Does the drip come out of the spout or from the trim ring near the tub?
    In sone diverter spouts a little leakage from the spout end's normal.
    What disturbs you about it? Regards, Tom
  • Jul 15, 2009, 11:52 AM
    joarby
    I have never had a dripping spout while showering b/f and none of my brothers and sisters has this problem in their homes. I paid for a brand new kohler and I don't think it should drip... it's brand new!

    So, you are in the camp that even the new ones will drip. My question is why do they drip and what can I do about it. I just worry that if and when my unit is up for sale, the Buyers and their home Inspectors will have a problem with it and I would have to take down the tiles/wall to do the job all over again!
  • Jul 15, 2009, 12:34 PM
    ballengerb1

    They should not drip but any specs of crud, sometimes created during installation, can cause a drip. Keep after Kohler, they do not want dissatisfied customers.
  • Jul 15, 2009, 12:40 PM
    speedball1
    Three times you were asked. Does the drip come out of the spout or from the trim ring near the tub? And we have yet to get a answer.
  • Jul 15, 2009, 12:47 PM
    joarby
    Three times you were asked. Does the drip come out of the spout or from the trim ring near the tub? And we have yet to get a answer.
    __________________
    Of cause I have... several times! Sorry you missed the first several post. It is coming out of the spout.

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