Can a collection agency be held liable for not giving correct information?
I am being sued by a collection agency. I received a letter stating that if I did not resolve this matter within 10 days, I will be sued. I talked to them on the last day and offered to pay so much a month until the bill was paid. The guy told me he would call me back and let me know if that was acceptable. He never did. I called back all day and they told me he no longer worked there and someone else told me call back another time and hung up on me. I sent in a fax asking if my agreement was okay and no one still called me back that day. I knew that was the last day to work out this agreement to prevent from being sued and they would not call me. Now I'm being sued. Can they do this? They said it was not resolved and therefor I'm being sued