We don't know if an adjuster investigated or if the carrier simply said "insured not at fault" on the basis of what OP told them (but not, unfortunately, us).

Another possibility: friend had programmed an opener button built into her car. In essence same as a remote in her car, but... "

All questions I would ask. Did an adjuster come out? I rather doubt it. Did they say "not at fault" with the hope that the driver would simply go away, pay for her own damage? Possibly.

And, yes, if she pushed the button and closed the door on her car she is responsible.

I asked this question in post #10. Since none of us are getting an answer I suspect I am done with this post.

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Originally Posted by ballengerb1

I asked this question in post #10. Since none of us are getting an answer I suspect I am done with this post.

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That's probably a wise decision. Here, I'll join you. (Don't get hit by the garage door on your way out.)

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Originally Posted by JudyKayTee

... (Don't get hit by the garage door on your way out.)

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Funny. :)

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Originally Posted by Wondergirl

? Then, did that person accidentally push the button again for "close," catch her mistake (but not in time), and then hit "open" again?

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Some door openers have a safety catch. So if they meet any resistance before being fully extended they bounce back and open. I suspect this may be what happened.

But this doesn't answer the question of how the door started to close. And the answer to that question should be what determines liability. Hopefully the OP will return to enlighten us.