Working in retail and fast food
I agree with all the rants here. It's pretty interesting though to note that, people in real life are quite often like this as well, and do a lot of the same things. Anyone who has worked retail or dealt with customers or the public will know what I'm talking about here.
For example, not reading signs or instructions... I used to work in a sandwich shop, and we would have big signs at the counter telling our customers various things such as, "The special is ONLY on the ham sandwich", "Please don't ask for parking change if you're not a customer", etc... And yet practically every day people would be asking for change, or asking to have a different sandwich substituted for the one on sale. My favorite (and unbelievably frequent!) question by customers was "How long is your 8-inch hoagie?" Ummmm... 8 inches?? :rolleyes: We also had a huge clock at the front counter, yet it was not uncommon for people to ask what time it was. Many people just don't pay attention.
People also tried to be dishonest a LOT. They would try to use expired coupons, coupons from another store, etc. And when you said they were expired, they would lie and say that they just got the coupon in the mail... but of course when you looked at the coupon, it was like, 2 years old or more! Or, people would try to say they knew the owner and that he was giving them a deal. And if they didn't get exactly what they wanted, no matter how courteous or helpful you were to them, they would be rude, condescending... horrible really.
So unfortunately, my conclusion is that people in general (not everyone of course, but many!) are just rude, don't bother to take the time to read directions, and expect everything to be just handed to them on a silver platter. And yes we are volunteers here, but even if we were paid something, that still doesn't excuse rudeness for a great answer given.