I'm here,ill play.
I installed the fire fox thingy,my screen is all weird.
Feels like driving someone else's car, I'm pressing buttons and in a mild panic.
My cursor has a teddy bear with ballon's flying around the screen.
Bizarre.
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I'm here,ill play.
I installed the fire fox thingy,my screen is all weird.
Feels like driving someone else's car, I'm pressing buttons and in a mild panic.
My cursor has a teddy bear with ballon's flying around the screen.
Bizarre.
Hey Bella. Sorry I disappeared on you last night, I got caught up in a thread where the OP was really mean to Kit. It was totally unwarranted.
So I got woken up this morning at 7:30 am (yes I was still sleeping) by the phone ringing. I decided to let the machine pick it up because I was groggy and didn't feel like running to the kitchen to answer it.
So the person leaves a message and now my blood is boiling.
Background;
Two weeks ago we had to get a pay day loan from money mart. We borrowed $600 and had every intention of paying it back the following week. Well the poo hit the fan, some unexpected expenses came up, so we could only pay a few hundred dollars back, but we made arrangements to make another payment yesterday and than a final payment next week. They accepted.
If anyone has ever talked to me on the phone you know that I don't answer calls that show up on call display as Unknown name, Unknown number, or 1-800 numbers. If it's important they can leave a message and I'll call back. If they don't leave a message, well they obviously don't want to talk to me that badly, or they're selling something.
So the last few days I've been getting calls from a 1-877 number, Unknown name. I let the machine pick it up and they never leave a message.
Well this morning they did. Here's the message word for word;
"Okay enough is enough, this is Carla from money marts head office. We've been calling you nonstop but you never call us back. So here's the thing, this is going to be your last chance, your final opportunity to contact us, phone number given. Grab a pen, write this down, call us, NOW! Phone number given. This is your last chance. "
Here's the thing, we were just at money mart yesterday and made a payment, talked to the manager, told him that we're coming again next week and were told that that's fine.
So I'm fuming, angry, get up, make a pot of coffee, grab the phone, calm down, and I'm about to call Carla when the phone rings again. Here's the conversation;
Me: Hello.
Lady that barely speaks English (will be known as Lady); Hello, this is Lady from money mart, can I speak to R please.
Me: He's at work.
Lady: Can you please talk to him and tell him he has to call us back. He was supposed to make a payment on the 26th, today is the 27th.
Me: Don't you people talk to each other or check your records? I went with him to money mart yesterday and watched him make a payment, and he talked to the manager. When we left we were told everything was fine, but today I get a very rude call from Carla at head office and now you're calling claiming that we haven't even made a payment. What the hell is going on?
Lady: I am looking at our records right now and it's not showing that you made a payment, so please talk to R and ask him to call us otherwise this will go to collections.
Me: Lady, I was with him when we went to MM, I saw him make the payment, he has a receipt for the payment, and you're telling me that your records don't show it? This has me very concerned. How many times have we paid something and your records show that we haven't?
Lady: He didn't go to MM yesterday.
Me: Yes, he did. I was with him, my kids were with him, and a friend of ours was with him. I saw him make a payment. We have the receipt showing that he did.
Lady: Oh.
Me: This has me very upset. I don't appreciate being called by a very rude person from head office telling me this is my last chance, saying we never return the calls. She's never left a message until now, and I don't answer calls from 1-800 numbers. Now you call and say we haven't followed our agreement when it's very clear that we're the only ones following it and you people don't seem to talk to each other or keep accurate records, but you have no problem calling us to instill fear when we've done everything we promised we'd do.
You have to get this straightened out and I better not be getting any more calls threatening me that it's my last chance when I was never given a first chance and didn't need any chances period because we've done everything we're supposed to do.
Lady: I'm sorry ma'am. I'll check on this and get back to you.
Me: You do that. Good bye.
I am so mad I could spit nails.
Sorry, just had to share so that I don't explode. ;)
Should I call Carla back? Dog knows Lady won't be contacting her to tell her that they're in the wrong.
Call and get their fax number. Along with a written letter saying what you may... fax a copy of your receipt and the name of the person at the location where you made the payment.
This is their tactic, and it sucks! But when you do this along with the date that you will make the next payments it should get them off your backs.
Stringer
Sorry to hear this Alty. I hope things turn out better. Some people really...
Great advice Stringer :)
Oh I would most definitely call Carla back. Lady obviously called from a call center in an unknown land, and call centers and stores are very rarely on the same page.
I had a similar experience, well actually two of them, one with a HBC credit card, that was sent to me in the mail, and never used, all of a sudden I am being charged $65 and it's being sent to collections. I had to call my bank, and the manager of HBC credit cards, plus the manager of the collection agency that was harassing me. It was kind of funny, because they were all blaming each other.
Another time was with a water bill that was truthfully oaid EXTREMELY late, but paid none the less, the guy calling refused to believe I paid, saying he delt with people like me all the time and he wasn't born yesterday. Finally he called the H2O company and they verified that the payment was made.
So, yes call Carla, and have the receipt with you. It should have the agent who took the payments name as well as a transaction number for you to fall back on.
I am heading out to the camp, I'll be back on Sunday. Does R work nights this week coming, and is the other R leaving this week? He better, he is really putting a cramp in my style, but saving me loads in long distance LOL.
Call you Sunday Alty.
Alty... step 1, sort out the payment and show them the receipt.
Step 2, file a formal complaint against Carla.
Here shaz need a tissue?
http://school.discoveryeducation.com...s/tissubox.gif
Hey Bear...
Got to ask, sorry if I missed it, "Never Forget
12/4/10" ?
That's the date my dog died,
It really is just a note since I'm here almost everyday and it will remind me rather than making a note somewhere and losing it
(english dating system by the way)
Hi all.
I called the number Carla left, asked to speak to Carla, was told that Carla isn't available and that she (the person that answered) could help me.
I told her my name, and R's (because he's the one that took out the loan) and told her I was very upset about the call from Carla, and the call from Lady, and the fact that we did make a payment, have never missed one, and we're getting these kinds of calls.
I told her I was very angry at the way they handled this and the fact that they obviously don't keep very accurate records.
She apologized and asked to hear the message Carla had left. I played it for her, she was shocked. She apologized again.
I told them that they had better not call again unless they actually had something to complain about, and if that ever happened Carla better learn to be more polite or they won't be getting any more of our business.
She apologized over and over again and said she'd speak to her manager about Carla.
I'm still mad, but at least they know it and they know they're at fault here, not us.
On a side note, Indy came downstairs again today. He can get down the stairs but can't get back up, so sooner or later he has to go potty and just sits downstairs barking for someone to carry him up the stairs. I can't, he's too heavy. R isn't home. So Indy crapped all over the basement and peed a river under my computer table. He's covered in poo and pee and every time I try to clean him up he snaps at me, so right now he's laying by my feet, laying in his own urine and poo and there's nothing I can do about it.
Today is a very bad day. :(
Thanks stringer, yeah 12th April this year, then my grandad last month, yeah this year hasn't been a good one so far.
Hugs Alty
Thanks Unky. I need them.
I'm just having a really bad day.
Now, to top it all off, the number that's been calling every day just called again. I answer and no one is there. I call it back and I'm told the number is not in service.
Grrr.
Someone take me away from all of this. I need a vacation, or medication. ;)
It's me... remember me?
Sorry about Indy. I have to say that I am glad that you made the call. However I think that she won't do anything formal in the way of a complaint about Carla Alty. These companies do business this way very similar to collection companies. She wanted to make you feel better I think.
Of course I remember you Stringer. Sorry that I haven't been cheerful, I just feel utterly defeated today.
I'm the one that takes care of everything around here. R is great, he's a good man, but when it comes to running the house, taking care of the kids and animals, it's all on me. I can't do everything anymore. I can't be everywhere, and all of this stuff going on today just brings all that home. It's been a mountain waiting to fall and bury me, and today is the day it fell.
I'm looking at my 15 year old dog thinking that it's long past time to put him to sleep (not because he peed and pooed in my house, but because he's suffering, he's old, and he isn't enjoying this any more than I am), but I can't afford to.
The kids go back to school on Monday. I have half their school supplies bought, I can't afford the other half. It was Syd's birthday yesterday, I got her a coloring book and a little stuffed hamster. They weren't expensive, but even those two small things were more than we can afford.
I'm tired of being broke all the time, not having enough money to even take my kids to McDonalds as a special treat. What really burns my hide is that it doesn't have to be this way. We could be out of debt if R's sister would just give us our inheritance. She finally finished renovating R's moms house, and she had it on the marked for over 2 months at way above market price. They just took it off the market so now it looks like it will be another year (if we're lucky) before we can even hope to get what is rightfully ours. I say hope because it's not certain that she'll actually do the right and legal thing. She's rich, and she's willing to screw over anyone so she can get richer. In the meantime, I do without as much as I can (including my medication) so that my kids can get a coloring book and a small stuffed animal for their birthday. :(
I just want to curl into a ball and cry my eyes out, but I can't.
Sorry to load this all out here, but I can't keep it bottled up inside anymore. Today is the day that broke me. It's the final straw.
Well I sure know how to clear a room.
Sorry everyone. I didn't mean to whine and complain.
Please carry on with something fun and pleasant. I don't want to bring everyone down.
Here, I'll give you a topic. Coconuts, they're neither cocoa or nuts. Discuss. ;)
Still here alty.
Your really having a crappy day.
There's not much I can do to help,and sometimes words don't cut it either.
You're a good mother and your both good parents,this will pass,just tuck that thought into the back of your mind.
Tomorrow indy will hopefully feel better,the calls will stop and carla will gain 10lbs over night.
The next time Carla calls.. have whistle ready. A good whistle and get it as close to the receiver as you can and blow.. hard... Poor Carla no more calls.
LOL! I hope Carla gains 50. ;)
It's not the Carla thing, that was just the final straw. Maybe if I vented more these things wouldn't build up to this point, but believe it or not, I tend to keep my problems to myself, until I hit a breaking point.
Indy is done. He's been on his last legs for longer than he should have to be, but I can't spend money to euthanize him when my kids need back to school supplies, dental work, birthday gifts. I know, maybe it's selfish, but I have to have priorities right now. Indy isn't in pain, so that's something, but I'm not being a very good fur baby mom. I feel horrible about it because I know it's time. It's been time for a long time, but I can't afford to do it right now.
I need to win the lottery, or rob a bank. I think the lottery is more likely than turning to a life of crime, but I tell you, if I knew I could get away with it, at this point it's something to consider. I'm that desperate.
We shouldn't be having all these money issues. R makes a good living, but for some reason we're always playing catch up, not even living pay cheque to pay cheque. I don't know why. We don't spend a lot of money, we hardly ever go out to eat, we don't have luxuries, we both have older cars that are paid for. I just don't get it. Where is the money going? Why are we always behind?
I'm just stressed, and it's not good.
Now, about the coconuts. What are your thoughts? ;)
Watch Banged Up Abroad Online - Full Episodes of Banged Up Abroad & More TV Shows Online with blinkx Remote
Have any of you ever watched this series.
Its about 'tourists' who get involved in drug smuggling.
All have a common theme.
1. they all say 'what could possibly go wrong'
2. 'my gut said don't do it,I still did'
3. I'm sorry I got caught and the grief I caused my family.
Not one of them ever say,I'm sorry about the drugs and damage I did to the people who took them.
Even still its good TV,you end up shouting at the TV saying 'you idiot!'
Aww big bear hugs Alty
http://images.picturesdepot.com/phot...hugs-10660.jpg
Can't R have a word with her, saying how it really would help the family out
Do you have a friend that's good with maths that could help you go through where all the money is going to help you figure out where you can prioritize :)
If I win the lottery you win too.
We'll go to Ireland, pick up Red. Bella will come too. JudyKay and WG and Jake.Jlo and Jal. Wow!
Ah alty,have a smoke with me, and we will have a good b!tch about carla and her hairy upper lip.
Now that girl has problems!
I have no solutions to your problems but I know a great question and answer site that might help..
I have beer,smokes,and bony shoulder that yours to thump if you need it.
LOL! Thanks everyone. Bear, you're squeezing to tight, relax the grip, I can't breath! ;)
Red, I'll take two smokes and a Coors light please. A sexy man in a thong wouldn't hurt, but he'll have to be a freebie.
Kit, Carla probably lives alone with 30 cats and a dandruff problem. She'll get hers. One day I'll call her and tell her off. ;)
You all made me feel better. You always do. Thanks.
You want coconuts?
YouTube - Lord Of The Rings- Lovely Bunch Of Coconuts :D
Oh my sweet, you could never ever be forgotten. You are always in my thoughts, and that's the plain simple truth.
I often think of our castle days, you and me against the duck, making plans for a wonderful meal only to have the duck outsmart us and get away, even thought she only had two tail feathers left.
Our antics with the whip, your jokes, your wonderful personality which shines through in every single post. You dear are a gem, and you shine. You could never ever be forgotten.
If I won the lottery I'd have an AMHD party. I'd rent a hall, and make all of you come to Canada. Of course I'd pay for the flight, the hall, the food, you name it. We'd go all out, either a formal ball, or a big BBQ bash. I'd give you all a taste of this beautiful country, and I'd even rent a polar bear so that Sneezy could finally get his wish. ;)
I love you all more than you could possibly know. You keep me grounded, you all make me smile even when all I want to do is cry. I can't thank you enough for that.
Man I'm being mushy today. Someone give me an upper! :eek:
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