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-   -   HP Pavilion dv5000 reset to factory operating system (https://www.askmehelpdesk.com/showthread.php?t=118225)

  • Aug 9, 2007, 11:05 PM
    kenbock
    HP Pavilion dv5000 reset to factory operating system
    After weeks to trying to remove a Trojan virus from my computer, I was told that I could reset to the factory operating system to get rid of it. I realize I will lose all of my prgrams, but I don't care any more. How do I do this?
  • Aug 10, 2007, 02:05 AM
    Curlyben
    Yep it's a simple case of boot to the recovery CD's and follow the on-screen instructions.
  • Aug 10, 2007, 02:13 AM
    NeedKarma
    But save your data first! Burn to a CD or DVD or USB key.
  • Aug 10, 2007, 08:02 AM
    ScottGem
    On an HP, during the boot process is a choice to enter Recovery. You can use that (if you don't have a Recovery CD) and run the Recovery utility.

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