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-   -   My landline phone doesn't work when online (https://www.askmehelpdesk.com/showthread.php?t=201331)

  • Apr 1, 2008, 07:30 PM
    mommy32008
    My landline phone doesn't work when online
    Is there something free that I can download that will tell me the calls I'm missing on my landline when online.
  • Apr 1, 2008, 08:17 PM
    Fr_Chuck
    Are you using a dial up modem ?
  • Apr 4, 2008, 10:51 AM
    mommy32008
    No I'm not using a dial up modem
  • Apr 4, 2008, 11:31 AM
    Benjimeister
    Quote:

    Originally Posted by mommy32008
    no i'm not using a dial up modem

    If you're not on a dial-up connection, there's no reason why your landline phone wouldn't work while online.
  • Apr 4, 2008, 04:44 PM
    KISS
    So, it's DSL I presume and when you pick up the phone while online you hear an ocean like sound. True or False?

    Are you using DSL filters? How many? How many phone devices?
  • Apr 7, 2008, 07:21 AM
    mommy32008
    I have to unplug my phone to get online and visa virsa so I don't know if there is an ocean sound
    I believe we have one filter on the phone and one might be on the computer but I'm not sure (I don't know a lot about filters or computers) the computer is plugged into a black box that has lights that flash on it and it has power, ethernet, usb, dsl, and internet written on it. Lol guess it's dsl
  • Apr 7, 2008, 07:24 AM
    Stratmando
    If you plugged in a phone splitter(allows 2 phones to be plugged into 1 line)then plug phone and computer in, Then If you hear Dialing then you have dial up.
    If it is DSL, A DSL splitter may solve your problem.
  • Apr 7, 2008, 08:42 AM
    KISS
    So it's DSL. We are getting somewhere.

    Can we assume one phone and one DSL modem?

    No answering machine? No alarm system? No other phones?

    Filters can have 2 jacks or one. Let's assume one for now.
    The filter belongs only on the phone and mot the modem (black box).
  • Apr 7, 2008, 08:54 AM
    mommy32008
    Yes it's one phone and one modem no answering machine no alarm system and no other phones
  • Apr 7, 2008, 10:44 AM
    KISS
    Excelsus Technologies: Products: DSL Filters

    Is the filter like the Z-200SM

    Single-Line DSL Filter

    DSL Filters, Splitters and Phone Accessories Excelsus Technologies: : Z-200SM Single-Line DSL Filter, Wide-Band Performance

    Or

    2 Jacks (Z-320P2J)

    DSL Filters, Splitters and Phone Accessories Excelsus Technologies: : Z-330P2J ANSI Single-Line DSL Filter

    What type of filter(s) and how many?
  • Apr 8, 2008, 07:32 AM
    Stratmando
    Hey Kiss, I thought I was only one to hear the sound of DSL on my test set, others say they can't hear it on same test set. Didn't know if they couldn't hear that High?
  • Apr 8, 2008, 08:12 AM
    KISS
    Well, that's in theory.

    Here is a pic of VOICE/DSL bandwidth

    DSLTutorial - page 29 of 62

    There are multiple modulation schemes and therefore one version of DSL can be better than another.

    But, a transition which would contain an infinate amount of frequencies if it had a slope of infinity, by doing an Fourier transform. So, you may not be able to hear a sine wave frequency of 25 khz, but you will hear something if that wave was square.

    I just did some surfing concering DSL and there really isn't too much about particulars. Probably in a standards document somewhere.

    It seems that when looking at the driver IC available, DSL amplitude is very high (>20 V p-p) compared to telco voice signals. I guess, it has to be because the ringing signal, voice and the DC signals are riding on it. The DSL signal is riding differentially on the pairs as would ring and voice and DTMF and call progress. The DC signals just determine on and off hook. The DSL signal has to have a lot of current drive capability.

    I guess, it could be fun to differentially probe the line with a 100 MHZ scope.
  • Apr 8, 2008, 11:55 AM
    mommy32008
    It doesn't look like either of them
  • Apr 8, 2008, 12:12 PM
    KISS
    Post a picture using "go advanced".

    Does it have any writing on it that you can post?

    Because now I am thoroughly confused. ( coupler maybe?)
    http://www.consumer.philips.com/cata...geFront370.jpg

    The ideal device, should look like:

    http://img.alibaba.com/photo/1103335...d_Splitter.jpg
    With the Phone and ADSL Modem side clearly marked.
  • Apr 8, 2008, 12:43 PM
    Stratmando
    mommy32008, can I just call you Mom? Anyway, Can you provide Make and Model of Modem?
  • Apr 8, 2008, 01:13 PM
    KISS
    Strat:

    Your probably not paying attention. Mommy said:
    Quote:

    Originally Posted by mommy32008
    power, ethernet, usb, dsl, and internet written on it. lol guess it's dsl

    So, it's DSL.

    Do you have other reasons for asking for the model #?
    I can think of some stupid reasons it doesn't work, so I think the key is determining what we think are "filters" might be.
    Couplers and 2 line adapters come to mind.
  • Apr 8, 2008, 01:50 PM
    ballengerb1
    The splitter should help you avoid unhooking your phone but I think you are want something else in your question. You want to be able to see something pop up on your computertelling you that there is an incoming call, right?
  • Apr 8, 2008, 01:54 PM
    retsoksirhc
    Throwing ideas out there... maybe dialing up while using DSL? I've never tried my DSL without a filter, but I didn't think it would stop ringing entirely... maybe she's online with DSL, but still dialing a backup number, or maybe using an AOL browser and dialing.

    Or maybe I'm wrong and not having a filter WILL make the phone not ring. I guess that probably depends on the phone, too...
  • Apr 8, 2008, 01:59 PM
    ballengerb1
    I think its likely she is on a plain old dial up modem, on single land line.
  • Apr 8, 2008, 02:16 PM
    KISS
    Ballenger:

    Your not paying attention either. The modem has a DSL light light on it.
  • Apr 8, 2008, 02:21 PM
    ballengerb1
    I just reread every word mommy had to say and don't see this info. Are you guys also sharing info via PM or e-mail? In any case I think she is asking for a download that will pop up a message on her computer. Reread her first post, isn't that what she is asking about?
  • Apr 8, 2008, 02:22 PM
    KISS
    These are scenerios, that could be and would not work:

    A line splitter at the wall and a coupler between the line splitter and the modem.

    Two filters.

    One dual filter using the wrong port.

    Filter on the modem and not the phone.
  • Apr 8, 2008, 02:24 PM
    KISS
    Bb:

    Post #6. Last sentence. DSL 10 words from the end.
  • Apr 8, 2008, 02:28 PM
    KISS
    Bb:

    I'll agree. The subject and the content don't match for the first post. Later she states that she has to unplug one to use the other. Therefore, she is missing calls. Caller ID, is not free. The root of the problem which seems to be she can't be on the computer and using or hearing the phone ring while on line.
  • Apr 8, 2008, 06:37 PM
    ballengerb1
    KISS you were right I did miss that one line but had my mind on we were answering somethiung she had not asked. I think AOPL offers the feature she needs but its not free. I think this is what she is looking for Call Alert! - Free Caller ID Software
  • Apr 8, 2008, 07:27 PM
    Stratmando
    I read, "she is missing calls while she is online". Seeing number on Computer was not an option for me, I wanted her to be able to go Online AND Full use of phone.
    I currently think there are only 2 possibilities if she has DSL, Whole house splitter(doesn't make sense) or Bad or Wrong DSL Filter(The filter that plugs into the wall)this DSL splitter has a place to plug in phone and a place for computer.
  • Apr 8, 2008, 07:57 PM
    KISS
    I do believe if she buys one of these:
    DSL Filters, Splitters and Phone Accessories Excelsus Technologies: : Z-330P2J ANSI Single-Line DSL Filter

    Puts it into the jack on the wall.

    Plugs the phone into the filtered side and the modem into the non-filtered side (I have no idea how they are labeled) she would be set. Agreeing with Strat.

    A picture of what you have would be greatly appreciated.

    Strat:
    What's the possibility of having a whole house filter and a regular filter? I think the DSL modem would not work at all.
  • Apr 9, 2008, 11:42 AM
    Stratmando
    Kiss, I was Grasping for any posibility at this point, I have to agree with you that a DSL filter may solve this(with the current information).
    Kiss, I never need to, and am curious of the Voltage on the DSL side, Were you saying it is 20 volts? I know the voltages for On/Off hook and Ringing on the Voice side. Thanks
  • Apr 9, 2008, 12:41 PM
    KISS
    This data sheet is a bit hard to digest: http://www.intersil.com/data/fn/fn7014.pdf

    But it looks like it puts about 20 V p-p on the phone line. I was looking at another reference design and the answer was similar. It's just that the modems do better with +-12 Volt supplies internally. This would be about 7 V rms.

    DSL can be provided naked, without dial tone. In that case it may not have any DC voltages associated with POTS service on it.
  • Apr 9, 2008, 01:44 PM
    Stratmando
    I saw the Plus and Minus for the Power, and figured OP amps(differential amps). 30 Years ago I used to Router out Fender Stratocasters, Install a dual Humbucker for the Lead pickup and Install home made circuit boards that used Op Amps for Amplification, Low, High, and Banpass filter, Extremely Low noise due to CMRR. I still think they offer the most gain and lowest noise, anything new better?
  • Apr 9, 2008, 02:06 PM
    KISS
    OP amps are not quite a differential amp. It takes 3 OP amps to make a differential amplifier. An Instrumentation Amplifier has differential inputs and differential outputs.
    Audiophiles are very picky which OP amplifiers they use. (A-B) * (some big number) is not the same as (A-B) * ( a known number).

    Op amps have gotten a whole lot better in 30 years.

    My Audio amp is based on this design: Leach Amp Plans - Part 1
    Which was describe in Audio Magazine in about 1976.

    It boasts about 100 W/Ch with a 100 V/us slew rate and about a 0 to 1 Megahertz bandwidth, intentionally rolled off to 0.5 Hz to 44 KHz. Needless to say in 1980, about when I built mine, nothing came close. It boasts low Transient Intermodulation Distortion.
    Almost all metal film resistors, 4 independent supplies of 50 volts and 40,000 uF of capacitance. It still rocks.

    Comes close to a tube amp in listening tests. Tubes drive horns better and the Leach has better bass performance. Tube and classical go together and so does the Leach, dome tweeters and Folk music.
  • Apr 11, 2008, 07:20 AM
    Stratmando
    I always thought Op amps were Differential amps, that amplify the difference between the inverting and noninverting inputs, Thanks for the good info, In the seventy's I was building circuits to put in guitars, needed 2 9 volt batteries to power them(+9 and -9 volts),
    I wanted to make them best I could, and I saw 2% Flame proof resistors, I just had to use them, The major manufacturers use 5%(gold band), I coul afford the extra dime. The resistances were not critical, but thought they sounded better anyway. Take Care
  • Apr 11, 2008, 07:54 AM
    KISS
    I know, getting lost in the technicalities:

    Differential amplifier - Wikipedia, the free encyclopedia

    Flame proof are typically metal oxide. Metal film and metal oxide definitely sound better than carbon composition resistors.

    PS: Did you clean out your inbox yet?
  • Apr 11, 2008, 10:49 AM
    Stratmando
    When you say "sounds better" or do you mean "Sounds better".
    Made room for some messages.
    Hope mommy has her DSL working, and will post back with results. Later

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