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    Jguessagain's Avatar
    Jguessagain Posts: 3, Reputation: 1
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    #1

    Apr 1, 2009, 05:09 PM
    Please help I have blank pages
    My son had accidentally removed my firewall and since as I try to log into such sites as myspace or Facebook the pages appear to load the site's homepage only and if I try to continue there are no graphics only a blank page also I love to play pogo games as it appears I can no longer participate in that either as the rooms will no longer load.. since I have a new firewall and I am still receiving blank or continuous loading pages
    humble10's Avatar
    humble10 Posts: 28, Reputation: 5
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    #2

    Apr 1, 2009, 05:28 PM

    Hi, you need to contact your internet provider and they can can help you with the issue.
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
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    #3

    Apr 1, 2009, 05:37 PM

    What firewall prgram are you using now and what were you using before when things did work?
    Jguessagain's Avatar
    Jguessagain Posts: 3, Reputation: 1
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    #4

    Apr 1, 2009, 08:03 PM
    Quote Originally Posted by seahwk83 View Post
    what firewall prgram are you using now and what were you using before when things did work?
    I was using mc afree I have since switched to norton, thanks for replying
    Jguessagain's Avatar
    Jguessagain Posts: 3, Reputation: 1
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    #5

    Apr 1, 2009, 08:04 PM
    Quote Originally Posted by seahwk83 View Post
    what firewall prgram are you using now and what were you using before when things did work?
    Thanks for replying I tried as they reset my modem with no luck=(
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
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    #6

    Apr 2, 2009, 12:52 AM

    This should address both Facebook and myspace

    from what I have read these are being picked up as instances of Intrusion Protection. Can you have a look in Settings>Virus & Spyware Protection>Quarantine and see if any instances of Intrusion Protection are listed with the app name. If they are there, you can add these to the File Exclusions list.
    If does not help, post what happens
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