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-   -   Vizio Smart TV Hook-up with Cable DVR and Surround Sound System Issue (https://www.askmehelpdesk.com/showthread.php?t=624623)

  • Jan 3, 2012, 06:53 PM
    robbsma
    Vizio Smart TV Hook-up with Cable DVR and Surround Sound System Issue
    Hi. I'm having trouble figuring this out and would appreciate any help you can offer. My current setup is, I have a Vizio M220NV HDTV, along with a Comcast Motorola DVR DCH3416, and a low-end Philips DVD player HTS3011 with surround sound system all hooked together.

    I'm running a HDMI cable from the cable DVR DCH3416 to the TV.

    I am running the older red and white audio cable from the DVD player to the DCH3416 and a yellow video cable from the video out on the DVD player to the yellow video on the TV. The audio plugs are in Aux 1 on the DVD player and Audio Out on the DCH3416.

    So when I have the TV on with cable TV programs and when I play a DVD on the Philips system I am getting sound through the Philips system and don't have the TV speakers even on. (The sound on the TV speakers alone is not good, very tinny).

    My issue is when I use the SMART TV apps I can only get sound through the TV speakers and not through the sound system. Which means if I want to do the Netflix streaming on my SMART TV I'll only be able to get the tinny TV sound.

    Do I need to upgrade my surround sound system or is there something I'm missing on how to get this all hooked up correctly? No optical audio or HDMI connection on the Philips system. Tried hooking an additional red/white audio cable from Aux 2 on the Philips to the TV red/white plug in's and that didn't work. Is it possibly an audio setting on the TV wrong?

    Thanks in advance for any help you can provide.

    Trish
  • Jan 3, 2012, 10:24 PM
    FadedMaster
    Look for an audio OUT on the TV. According to the specs at Vizio's website, there should be a stereo audio output from the TV. This should connect just the same as the PVR.

    It's possible there is an audio setting in the TV to change the TV's audio output to fixed instead of variable or something along those lines.
  • Jan 4, 2012, 01:40 PM
    robbsma
    Hi. Thanks for the help. The manual shows a setting under audio options for analog audio out which it says needs to be set to fixed when using an external stereo system. Unfortunately that setting does not come up on my TV menu under Advanced Audio. It's nowhere to be found and the Vizio person I just talked to does not know why that isn't coming up for me. A mystery for sure. They seem to think something with my cable box is controlling the audio choices. Not sure that makes any sense but seem to be at a dead end with this.
  • Jan 4, 2012, 08:32 PM
    FadedMaster
    It's impossible for your cable box to control what options appear in the user menu of the TV.

    Make certain that you are using the TV remote and you are making adjustments on the TV and not the cable box.

    Also, make sure that you have the correct model for the TV. Check on the TV itself. It's possible you have a manual for a different model TV.

    And finally, make sure you have the latest firmware for the TV. You can check Vizio's website to manually download it, or if it is connected to an Internet connection, there might be a choice in the menu to check for a software/firmware update.

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