Could it be wrong at stat?

If it has a w2 and an, o and an, e it is a heatpump stat, so it should work.

Have you had the same company out every time sense the melt down? And if so how many times have they been there?

OK well the tech is coming back out 2maro afternoon I will go over this stuff with him and hopefully be able to send you an email saying it works... :) thanks for your time and knowledge

Yes and it has been twice the first time they got me some emerg. Heat cause it was 38 degrees that night and then they got all the parts in and came out today and got power going in and out but no stat

OK well let me know what happens. Hope it works out.

You me to before it gets cold again its going to be low 40's and high 30's at night this week... I am not use to the cold here yet