Ask Me Help Desk

Ask Me Help Desk (
-   Email (
-   -   Shading when Printing E-mail (

  • Feb 20, 2006, 08:19 AM
    Shading when Printing E-mail
    We are using Outlook Web Access. When my user signs into windows and e-mail she receives a shaded gray background when she prints. If I sign into the machine there is no background. Is there a setting that I am missing or could there be something wrong with her windows profile. (OS = Win2K)
  • Feb 20, 2006, 08:27 AM
    It sounds like it would be related to her browser. Check her settings under Tools > Internet Options, Colors button at bottom, making sure that 'Use Windows colors' is checked.
  • Feb 20, 2006, 09:20 AM
    I was really hoping that would take care it. She was set to use windows in the colors setting for IE.

  • All times are GMT -7. The time now is 08:45 AM.