Ask Me Help Desk - Capitol One

OK gave a greenie but couldn't put in all I wanted to... I think I agree with tick on its enough to let it go... Some jobs require you to not release any information no matter if it seems small and unimportant to anyone else... So I understand where the poster is coming from.. I do think , This.. that maybe you should lay off just a little bit your coming on a bit hard..

The poster did give good advice when she said (I think it's a she. Just guessing hope I'm not wrong) "If anybody is unhappy with the fact that I have given out the information without any website that supports my information, then you can disregard this information and call Capital One yourself." calling Capital one Would give the answers required..

Yes there are rules to the forum but at the same time peoples jobs have rules too and it makes no sense to put a job in jepordy (spelling?) because of divulging information they were not allowed to...

Quote:

Originally Posted by binx44

The poster did give good advice when she said (i think its a she. just guessing hope im not wrong) "If anybody is unhappy with the fact that I have given out the information without any website that supports my information, then you can disregard this information and call Capital One yourself." calling Capital one Would give the answers required..

Yes there are rules to the forum but at the same time peoples jobs have rules too and it makes no sense to put a job in jepordy (spelling?) because of divulging information they were not allowed to...

I don't like that she gave a random answer, claimed that her job supplied her with the knowledge to provide that answer, then refused to substantiate any of her claims. I'm not asking for her employer's name and address, I'd just like to know how she obtained her knowledge and I don't think that's so out of line.

If her job doesn't allow her to divulge that type of information, then she shouldn't be bringing it up in the first place. I certainly didn't bring up her employment position.

Either way, the thread has gone off-track. The bottom line is that we're all here to help, but we all need to abide by the same rules - don't post that you know the answer if you can't prove it. Even the experts who have been frequenting this site for years still provide links to back up their statements; they don't hide under a confidentiality clause.

Quote:

Originally Posted by this8384

I don't like that she gave a random answer, claimed that her job supplied her with the knowledge to provide that answer, then refused to substantiate any of her claims. I'm not asking for her employer's name and address, I'd just like to know how she obtained her knowledge and I don't think that's so out of line.

If her job doesn't allow her to divulge that type of information, then she shouldn't be bringing it up in the first place. I certainly didn't bring up her employment position.

Either way, the thread has gone off-track. The bottom line is that we're all here to help, but we all need to abide by the same rules - don't post that you know the answer if you can't prove it. Even the experts who have been frequenting this site for years still provide links to back up their statements; they don't hide under a confidentiality clause.

But technically asking how they obtained their knowledge is also asking them to divulge company information.. now I honestly don't think your 100% right there... saying don't post something if you can't prove it but if you think about it and read many many threads like I do that its not always factual answers posted here but also opinions and advice.. and technically the poster did give the advice she could.. which was basically if in doubt of my statement contact said company to find out about said question... I've been on this thread for years too you know and I've seen people giving advice but not being allowed to give out what technically classifies as private information in the eyes of a company or persons.
I do agree the thread did go a bit off track but you did come down on her hard. And here at AMHD I always thought that people that did that were in my opinion trolls trying to upset other posters... You didn't have to respond to my comment but you chose to.. she was just trying to be helpful. You seem to be forgetting that confidentiality in your job is above a forum... especially in times like this when your job is your lifeline and losing it would mean the end of the way you live at that time. I think its time we all agree on one thing.. drop the topic and unless anyone has anything to add that would be helpful to the OP don't bother posting to it.

Dear OP sorry if the thread went off topic. Me personally I don't like seeing people come down on people that don't deserve it for trying to be helpful.

Hardship programs aren’t targeting people who’ve maxed out their credit cards and are looking for a way out. Typically, it’s reserved for life events which cause real hardship: unemployment, a divorce, death of a spouse, a death in the family that caused unexpected expenses, a long-term illness, and so on.

For good reasons, credit card companies don’t advertise hardship programs, and you will mainly find information about them in internet financial forums. Yet, with credit card defaults and charge-offs climbing to historic highs, card issuers may be increasingly motivated to work with cardholders in danger of defaulting. Some people report being successful in applying for a hardship program when their credit card company raised the interest rate and monthly minimums on their card, making them unable to pay their monthly credit card payments.

There are potential downsides, however. There is no guarantee that you will be able to negotiate a hardship program. And once your lender finds out that you’re struggling, they could instead decide to lower your credit limit or even close your credit card.

SEE link: Credit Card Help Topics What Is a Credit Card Hardship Program?

And op please also read

Credit Card Hardship Programs | CreditShout

These may be helpful to you

Quote:

Originally Posted by binx44

... especially in times like this when your job is your lifeline and loosing it would mean the end of the way you live at that time. I think its time we all agree on one thing.. drop the topic and unless anyone has anything to add that would be helpful to the OP dont bother posting to it.
l.

You do have an excellentsuggestion bin and thanks for your input. Couldn't give you a greenie on this one apparently because I gave you one the other day !:eek:

Tick