Originally Posted by andrewcocke
If it is a 220-240 volt element, there shouldnt be a neatural hooked to it, you should have 120 volts on both sides. Placing your two meter leads on both terminals of the element while it is engergized should read 220-240 volts, if it does not, then you have a different problem.
Even if you hold one lead of your meter to ground, or neutural, and then test both sides of the element, you will most likley read 120 volts on both sides becuase its reading trough the element.
If you fail to read 240 volts when you read across the element while it is engergized we must suspect something else, some common problems would be a thermostat, high limit, etc. Unless we throw a bunch of parts at it, we will troubleshoot the dryer line for line.
Do you have a wiring diagram?