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-   -   Error code F 01 on Whirlpool Duet Washer (https://www.askmehelpdesk.com/showthread.php?t=250513)

  • Aug 19, 2008, 06:32 AM
    dacajclhc
    Error code F 01 on Whirlpool Duet Washer
    Whirlpool Washer will not run... Error code F 01??
  • Aug 19, 2008, 06:39 AM
    StaticFX
    Google is your friend :)

    From what I found, looks like the computer may be blown.
    If you remove the front bottom panel there should be a tech manual in there that describes the codes.

    Before you order a new part... for fun, try unplugging it for 20 minutes, then plug it back in. see if clears the code.
  • Aug 23, 2008, 04:32 PM
    meagank
    I would not in any way try to repair this your slef as stated in frist coment if you do you will void any and all warenty on this all you have to do is push cancle and hold it for 10 seconds if this does not work repeat this 3 times still not working un plug for a few min then plugh back in if still not working try the cnacle and hold again if it still will not work I would call the company and give them your model and seral number to see if your still have any kind of waretny on this there still might be warenty on the parts if it is over a year old if you do any repairs your slef on this you have just voided any and all warenty on this
  • May 17, 2009, 08:25 AM
    v111
    After about year and half Whirlpool duet sport gave F01 error code. The technician manual is located under the lower front panel. There are three possible reasons for F0:
    1) EEPROM ERROOR. Unplug a washer for two minutes. Try running it again. (Did not work for me).
    2) MAIN RELAYS ERROR. The tech manual suggests replacing CCU. The following is what I did and it fixed the problem, however. Unplug the washer. Remove the top cover by removing the three screws on the back. The CCU unit is in the right bottom corner if standing in front of the washer – it has a lot of wiring. Plug in the unit. While listening to the CCU start any washing cycle. After pressing START you should hear the relay to click. If it clicks twice, within a less than a second, it has a problem. Unplug the washer. Without disconnecting any wires remove the CCU cage from the washer wall. Stand now on the right hand side of the washer in such way that the CCU cage is under your left hand. Pull the right upper corner of the CCU plastic cage (it has a tab) away from you, slide the cage to the right by about an inch, and pull the entire cage away from you. Now knock on the back side of the cage 4-5 times with a bit of force (watch “Armageddon” movie for more instructions on it). Install the CCU cage back. Plug in the unit. Try some washing cycle again. If it did not help, repeat the procedure. If it did not work again, see the following.
    3) PUMP DRIVE ERROR. The tech manual suggests replacing CCU.
  • Oct 12, 2009, 11:23 AM
    BichoMom
    Thank you V111 ! I did what you told me and it worked!
  • Nov 27, 2009, 12:54 PM
    chatalina
    Tried what v111 said and it worked! Amazing, we thought it was a joke. I love it when whacking something is the answer.
  • Dec 21, 2009, 05:22 PM
    plokijuhyt
    Wow just did it and it worked. I am impressed. I had no other options so I tried it and it worked. Thanks a bunch.
  • Dec 31, 2009, 11:08 AM
    v111fan

    V111, thanks!! F01 error happened when we cancelled a cycle in progress.

    I had my 17 year old son follow your instructions and it worked - u are the best!!
  • Jan 22, 2010, 02:16 PM
    scjdeke

    V111 is THE man!

    I had ordered a new CCU when I came across this thread. Using a screw driver, I carefully removed the CCU circuit board from its plastic housing. (It was, of course, already unplugged and removed from the washer.) I tapped each relay with the hand of said screwdriver. (Relays are the rectangular black boxes on the circuit board.) I put everything back together, plugged her in and walla! She works fine now.

    Thanks again V111!
  • Jan 22, 2010, 02:17 PM
    scjdeke
    Quote:

    Originally Posted by scjdeke View Post
    V111 is THE man!

    I had ordered a new CCU when I came across this thread. Using a screw driver, I carefully removed the CCU circuit board from its plastic housing. (It was, of course, already unplugged and removed from the washer.) I tapped each relay with the hand of said screwdriver. (Relays are the rectangular black boxes on the circuit board.) I put everything back together, plugged her in and walla! She works fine now.

    Thanks again V111!

    ... and I canceled my CCU order & saved $116!
  • Jan 25, 2010, 09:22 PM
    roentgen77
    Quote:

    Originally Posted by scjdeke View Post
    ...and I canceled my CCU order & saved $116!

    ... and I almost order and saved $116! Thanks V111!! :D
  • Feb 9, 2010, 01:30 AM
    emoo
    Thanks V111 it workeddddddd I was almost going to by a warrnty for 700$
  • Feb 20, 2010, 06:34 AM
    wkchick

    I woke up Saturday morning and my wife told me the washer doesn't work. I Google the error code and came across this thread. It works for me as well. Many thanks.
  • Feb 20, 2010, 01:49 PM
    Carmen215
    v111 YOU ARE AMAZING!! THANK YOU!! Xoxoxoxoxo
  • Feb 24, 2010, 10:02 PM
    mt4329

    My son canceled a cycle with one minute left. After that the dreaded F01 code came up when we tried to do any other loads. Unplugging did not work.
    V111's procedure is flawless and the results were immediate and cost free - many thanks from our family of 7
  • Mar 10, 2010, 12:11 PM
    Daytracker
    Are you referring to the motor control unit (W10197864 ) at the bottom right or the microcomputer machine control (W10205839 )? I am in Canada right now and am trying to decide whether to buy the part to take back with me to Mexico where the washing machine is located. It's too bad I didn't see this post before leaving Mexico, I could have tried it!
  • Mar 10, 2010, 12:20 PM
    Daytracker

    Hi, are you referring to the microcomputer machine control: W10205839 or the Motor Control Unit: W10197864? I can't find a reference to the CCU mentioned in these posts. I don't have the machine where I'm located right now so I can't check it.
  • Mar 16, 2010, 08:10 PM
    amazed7862
    Bloody marvelous! It worked on my Kenmore machine too!
  • May 30, 2010, 08:47 AM
    smyl21

    Our Whirlpool Duet Sport had same error did Step 2 from v111 That did the trick-

    Thanks so much - my wife is ecstatic
  • Jun 25, 2010, 07:37 PM
    rockit
    Thank You Jesus for V111, he really saved our expenses. The washer was broken for over a year, we had to buy a motor yet that was not the issue, we've been going to laundry mats, and families houses. Finallly, this has worked! Thanks again V111 :)
  • Jun 25, 2010, 07:37 PM
    rockit

    Thank you Jesus for V111, you have changed our lives :)
  • Aug 10, 2010, 05:17 PM
    Washingtonian
    V111 is spot on (although his description makes it sound more complicated than it actually is, it's clearer when you see what he is talking about.)

    The only suggestion I would make is that instead of whacking the cage or tapping the circuit breaker with a screwdriver, just unplug and re-seat all the leads going into the CCU. One of mine had clearly jiggled loose spinning an unbalanced load.
  • Aug 10, 2010, 05:17 PM
    Washingtonian
    V111 is spot on (although his description makes it sound more complicated than it actually is, it's clearer when you see what he is talking about.)

    The only suggestion I would make is that instead of whacking the cage or tapping the circuit breaker with a screwdriver, just unplug and re-seat all the leads going into the CCU. One of mine had clearly jiggled loose spinning an unbalanced load.
  • Aug 17, 2010, 03:30 PM
    jmmath
    Thank you V111. I am very grateful! Hitting the ccu box worked and cleared the error. YOU ARE AWESOME!!
  • Aug 17, 2010, 03:31 PM
    jmmath

    Thank you V111, hitting the CCU box cleared the error and we are back to washing clothes! YOU ARE AWESOME!
  • Sep 26, 2010, 11:42 AM
    vladdtoo
    Just echoing everyone else... wow, it really worked!
  • Nov 18, 2010, 08:02 AM
    Momsy1
    It worked for me also. And it is easy to do.

    All you need is a socket wrench to take off three screws holding the lid on. Unless your dryer is stacked like mine. Then you need a philips head to take the stacking clips off. And straight head to take the dryer vent hose off. Still not bad.
  • Dec 11, 2010, 10:40 PM
    brandah
    Ta dow!! A few pounds and I am back to washing laundry!! :) Thanks!
  • Dec 16, 2010, 07:10 PM
    TuslB
    There must be something about the CCU, and 1.5 years as I identified a number of others with the same problem around the same length of use...

    And Yes, V11 is the Man/Women... Saved all of us the part cost, shipping, and for some of us the service call.

    Thanks again V11, from the Carolina's
  • Feb 7, 2011, 04:49 PM
    dsnow3
    Comment on v111's post
    v111 You are the MAN!!
    Followed your instructions (had a little problem getting the cage to release). After tapping the back of the cage and reinstalling - the washer started right up. I felt like Tim Taylor for a while but it works... :)
  • Apr 16, 2011, 09:57 AM
    mskldrmn
    Violently kick the top right hand corner from the right side toward the center of the machine... works for us and we don't have to remove any screws or covers.
  • Jun 7, 2011, 06:06 PM
    xtinerat
    Comment on v111's post
    I hope you're still around, v111, to read these words: I LOVE YOU!
  • Jul 3, 2011, 06:05 PM
    guido66
    WOW, incredible easy fix!! Parent washer died, Searched the internet for new part and found this thread. Already had ccu removed, tapped the relays and reinstalled and it was up and running as normal!!
    Thank you very much!!
  • Aug 14, 2011, 10:34 AM
    Tobee5
    V111
    Like others thought this was a joke but WORKED! Saved me more then $250 on repair call and part! So thrilled!! Thank you!
  • Oct 1, 2011, 08:42 AM
    Murrfk
    The to big black relays are G2RL-1-E DC24. The smaller relay is a JQ1P-24v that has now been replaced with JQ1P-24V-F
  • Nov 20, 2011, 07:36 PM
    tiburonguy
    For those of you who don't see the full answer here it is. Thanks V111 is worked for me as well Nov 2011.

    Hi, After about year and half Whirlpool duet sport gave F01 error code. The technician manual is located under the lower front panel. There are three possible reasons for F0: 1) EEPROM ERROOR. Unplug a washer for two minutes. Try running it again. (Did not work for me). 2) MAIN RELAYS ERROR. The tech manual suggests replacing CCU. The following is what I did and it fixed the problem, however. Unplug the washer. Remove the top cover by removing the three screws on the back. The CCU unit is in the right bottom corner if standing in front of the washer – it has a lot of wiring. Plug in the unit. While listening to the CCU start any washing cycle. After pressing START you should hear the relay to click. If it clicks twice, within a less than a second, it has a problem. Unplug the washer. Without disconnecting any wires remove the CCU cage from the washer wall. Stand now on the right hand side of the washer in such way that the CCU cage is under your left hand. Pull the right upper corner of the CCU plastic cage (it has a tab) away from you, slide the cage to the right by about an inch, and pull the entire cage away from you. Now knock on the back side of the cage 4-5 times with a bit of force. Install the CCU cage back. Plug in the unit. Try some washing cycle again. If it did not help, repeat the procedure. If it did not work again, see the following. 3) PUMP DRIVE ERROR. The tech manual suggests replacing CCU.
  • Nov 27, 2011, 06:03 PM
    funk71
    V111 & tiburonguy thanks for the repost... I followed the directions and it worked! I was stunned to say the least!. consider me a convert!

    THANK YOU!!
  • Jan 6, 2012, 09:54 PM
    kirill_ep
    Worked for me. Thank you
  • Feb 1, 2012, 04:01 PM
    Montauk69
    Great tip and thank you! Also thanks for reposting the entire answer. We have a Maytag Epic Z that quit tonight with an F-01. A search showed this site. Don't know if the Epic Z is different, but the CCU mounted is on the right side panel standing in front of the machine. It is just under the top panel, in the corner of the front and right side panels, with lots of small wires going into it. Very easy to get to. I reset the connections and a couple of hard raps with a screw driver handle, plugged it in and it is now working just fine : ) There is also a smaller black box with several connections on it at the top right rear of the same side panel, reset those connections and gave it a couple of raps as well. For diagnosing the problem; I heard a small click from the CCU when I plugged the unit in, but no sound after picking a cycle and pressing start. After doing the fix, there is a very loud click that comes from the CCU. Thanks again!
  • Apr 18, 2012, 07:22 PM
    JeffinColorado
    V111... you ROCK!. Don't be intimidated to try this one. Follow V111's simple instructions, have about 10-15 minutes to complete, and you can be your very own repairman. Very easy, and effective. Thanks again

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