Originally Posted by
JudgeMacDonald
It is unethical for Kenmore or Sears not to answer questions over the phone regarding simple reset issues.
It turns out the dishwasher is not broken and this blog was the only way we got the reset information we needed.
Some lawyer needs to file a class action against Kenmore for the hundreds or thousands of people ripped off for a service call and probably sold un-needed parts for this reset issue.
As I type, the dishwasher is working and this is what we did:
Press High Temp and heated dry one after the other, about 5 times in succession. Then we hit the Start/Resume button and the cycle continued.
This verges on fraud, if not theft from customers and has diminished the good will that we had for Sears and Kenmore.