View Full Version : Who to talk to about broken mason jar
 
 sking752
Sep 21, 2013, 04:54 PM
Was making salsa and one of your jars busted on the bottom and I had to get rid of salsa, need to know if you need broken jar.   Sue
 ScottGem
Sep 21, 2013, 05:05 PM
Not one of our mason jars, we are a Q&A site. You need to contact the manufacturer of the jar.
 J_9
Sep 21, 2013, 05:07 PM
Who's jar busted?  You need to contact the store you bought this from.
 N0help4u
Sep 21, 2013, 05:09 PM
Often when you call the manufacturer and explain they are usually willing to compensate you without any proof. Often giving the serial number or UPC is enough.