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firmbeliever
Apr 24, 2008, 10:59 AM
Someone signed in, in my name on msn today.

Now I am trying to change my password,I have tried to upload the http://accountservices.passport.net/ page.It isn't loading.

I am able to sign in to my hotmail inbox,but I can't seem to find any link to change my password.

Please HELP!

Thank you

Scleros
Apr 24, 2008, 11:08 AM
The link to account services should be "https://..." not "http://..." and it redirects to Windows Live Sign In (http://login.live.com) anyway if you aren't logged in. You change password under "Credentials" once logged in.

firmbeliever
Apr 24, 2008, 11:11 AM
Thanks for the help Scleros,

I tried the https:// too but it doesn't load either...

Do you know any other way for me to change my password?

firmbeliever
Apr 24, 2008, 11:55 AM
YAY!
I got it.. I changed my password.

But I do wonder,is there anyway to keep safe from being hacked again?
And is there anyway to know if someone has been in my account?

This time I found out because of two wonderful friends who knew the moment they saw my msn logged in because I appeared"online" and not "appear offline" as I normally am,if not for them I wouldn't have known.

Scleros
Apr 24, 2008, 12:18 PM
Access to your account relies primarily on the strength of your password and how you protect it. See Strong passwords: How to create and use them (http://www.microsoft.com/protect/yourself/password/create.mspx) for tips.

If you think someone had unauthorized access, report it to Microsoft (http://g.msn.com/0HE_TRACKSTAR_ENUS9/25344). They would need to look at their logs to determine if someone else had used your account. You might also want to create a new account and delete the old one depending on what other Microsoft sites your login can access. That's one of the drawbacks of Microsoft's universal login ID.

Additionally, if you login from computers that you do not own, such as at a library, clear any options to "keep logged in" or "remember me" so that your account info doesn't get saved in a cookie where it would accessible to the next user of the computer. Also, choose enhanced security features when offered during login to sites. This encrypts the communication between your computer and the site. Normally a yellow lock icon appears in the status bar when using this option.

Curlyben
Apr 24, 2008, 12:38 PM
Also change you secret word/phrase for forgotten passwords.

firmbeliever
Apr 24, 2008, 12:59 PM
Thanks Scleros.
I will report it to Microsoft for sure.

Thanks Ben,
I definitely will.
A friend just told me it is easy to access mail through the secret question,if they knew how to do it.

Curlyben
Apr 24, 2008, 10:29 PM
The secret question route is quite easy.
This can be done by Social Engineering as most questions are based on personal information.

Social engineering (security) - Wikipedia, the free encyclopedia (http://en.wikipedia.org/wiki/Social_engineering_%28security%29)