View Full Version : Cannot renew tcp/ip
 
 fernipern
Jan 6, 2008, 04:05 PM
I have tried for months to figure out what's wrong with my dell laptop. It started when I download a few games from ares p2p. This cause my computer to not be able to access the internet. I deleted the games and even reinstalled windows xp on it but it still continues to be unable to connect to the internet. It is connected to a d-link ethernet router which is only connected to my desktop and my xbox which I swap with my laptop.  Help any suggestions...
 twinkiedooter
Jan 6, 2008, 04:18 PM
Call your internet provider and pick their brains.  They should be able to help you.
 ScottGem
Jan 6, 2008, 05:03 PM
How did you reinstall Windows? Did you try using the Restore CD?
 fernipern
Jan 7, 2008, 06:55 PM
How did you reinstall Windows? Did you try using the Restore CD?
 Yes. This is  another reason why I want to  know what is wrong with it even more because I paid 130$ for windows xp and reinstalled it and activated it and I still get the same prob but thanks for the suggestion
 ScottGem
Jan 7, 2008, 08:19 PM
Did you do a clean reinstall?
 KISS
Jan 7, 2008, 08:48 PM
Post the results of "ipconfig /all" from the cmd window while it's connected.
 fernipern
Jan 10, 2008, 12:50 PM
Did you do a clean reinstall?
 
I don't know what  a clean reinstall is, but it sounds like erasing all of the computer data and reinstalling it. Im not sure how to do this. I just symply inserted the disk and chose reinstall windows xp and not repair or add any components.
 fernipern
Jan 10, 2008, 12:55 PM
Post the results of "ipconfig /all" from the cmd window while it's connected.
 
I tried you're method and the only prob I have seen is that it tells me that my autoconfiguration ip address is 169.254.9.203. Im not sure but I was told that 169 ips are bad  but thank you for your suggestion and  help further if you could.
 KISS
Jan 10, 2008, 01:39 PM
The 169.254.. addresses occur whenWindows cannot find a DHCP server.  These addresses occur randomly and will allow two machines to communicate with  one another with just a ethernet to ethernet connection, no router.   It could also occur if you don't have a link light. 
 
There is a lot of info on IPCONFIG /ALL than just the IP address.  Copying and pasting is possible, but it has too many steps.  At a minimum it's left click on the top of the window bar, Left click- edit/mark.  Left click edit/select all.  Return
 
You may need edit/properties/ Quickedit checked on for it to work.
 
Then you can copy into a WIndows application.
 
Alternatively, I you can re-direct the output with a ">" sign a space and a file name.  This will preserve spaces.
 
Something is amis with NAT and/or DHCP in the router or the connections.
 
Although your not wireless, not having the proper WEP key will generate the same error.
 chuckhole
Jan 11, 2008, 11:23 AM
Since you stated that the problem is with a laptop, I would assume it has wireless? How are you connecting your laptop to the router? If it is a wired connection, DISABLE your network adapter for the wirless connection. If your connection is wireless, then disable the other adapter. Also, as a precaution, disable the Firewire adapter as well.
 
This sometimes happens when more than one network adapter in the computer is trying to obtain a network address. It attempts to set up two network connections to the same router. And even if your router did support Spanning Tree Protocol, your computer does not.