Originally Posted by
;
emrodriguez does not find this helpful : Not the right person. This was a Rock Ballad. Woman can't you hear it? Don't you know, don't you know my heart is talking...
Well THAT was pretty freaking rude... particularly since YOU didn't give more info in your post...
And a not helpful is insulting.
We don't read minds... YOU might be able to... but we can't.
Using the Comments Feature - Official Guidelines
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The Comments feature has undergone changes under the new "skin" (This site has different Interfaces, called skins, which changes the way members see the site and some features are different). So I'm revising theses guidelines accordingly (10/10/10). I propose the following guidelines for using the Comments feature.
First, comments and ratings have been separated in the new skin. Ratings are governed by Thumbs Up/ Thumbs Down icons next to an "is this helpful" question, marked Yes and No in the new skin. Older skins will see a Comments on this Post box with Agree/Disagree radio buttons. Most of what follows applies primarily to those.
Positive comments should be given under the following circumstances:
1) From the asker as a thank you
2) From other members to ratify the factual correctness of an answer
3) From other members to agree with the opinions expressed
Negative comments should be given under the following circumstances:
1) From another member when an answer is FACTUALLY wrong
2) From the asker if the advice turned out to be incorrect
Negative comments should NOT be given when:
1) there is a difference of opinion not of fact
2) when a response has been added to the thread disagreeing with the opinion
3) when a responder asks for clarification or more information (note: often questions do not contain enough info to answer so clarification is asked for--Answers should not be rated until the course of the assistance is complete)
These are the guidelines I follow when I use the comments feature. Opinions anyone?
The new skin also has the ability to simply add a comment to a post without a rating. These comments should NOT be used to provide or ask for followup information. This is because a) the space provided for comments is limited and b) the comments are not time stamped. The original poster (OP) should use the comments for thanks yous or the like. Other posters should use the comments for a quick comment on the quality of the advice. Otherwise the Answer options should be used to provide additional information or ask a followup question.
Scott<>
Note: The operators of this site have agreed with and approved the guidelines so they are now official.