Schlage deadbolt has greasy residue, brand new in packaging
I just bought a brand new Schlage deadbolt at Lowe's. Everything about it looked factory sealed including the tape on the plastic bags of the screws. But the entire latch and throwbolt have a greasy residue on them. My old Kwikset deadbolt didn't have this oily residue on it originally. I tried to contact Schlage through their website email form but their submit button doesn't work--they don't want to hear from customers. I don't want my phone number used for marketing purposes so I'm afraid to call them. The women working at the lock center at Lowe's can't even operate their online computer and didn't know "AAA" rating was different from Grade 1,2,3. Nobody seems smart enough or cares. So does anybody know if Schlage purposely ships their deadbolts from the factory (made in Mexico) with a clear oily residue on the moving parts or not? This is a Model # B60N V 505 605 single cylinder bright brass deadbolt.
Thanks for reading,
Morty