CD Rom & Burner Drives not listed in "My Computer"
I am hoping you can help me "reset" my drives.
A few days ago I could not use my CD Rom drive nor burner as neither would read a CD. I went into the systems folder in the control panel and disconnected both from the device manger. I did this because there was a yellow icon over each drive and so I entered the troubleshooting menu and followed those directions.
After disconnecting both drives at the device manger screen I shut-down the PC. Then I opened up my case and unplugged the wires coming from both drives. I booted up again to make sure that the computer could not see the drives. Both were not listed on the device manager. So I then reconnected the cables after I did a shut down. When I booted up again, I was getting the same yellow icon messages on the device manager.
So I did these same steps again but now when I boot up the computer doesn't recognize any new hardware and so neither are listed in the device manager.
What step did I miss? And what should I do next? Lastly, what causes CD-rom drives and cd-writers to stop working?
Thanks for any help you can send!