I colored my hair using a ash blonde and it turned out red and orange tint is there a product I can use to help and acolor to use so this won't happen again

This is an extremely common problem. You probably tried coloring your fairly dark hair with a single-process haircoloring. Single-process haircoloring use hydrogen peroxide as the lightening agent (it also is the developer of the dye). However, it is limited in its ability to lighten hair. That's why color companies say to stay within 2 shades of your natural haircolor. This is true regardless of the shade! The shade is almost irrelevant if you're applying it to dark hair.

As hair lightens, it goes through many stages of color; dark red, red, orange, yellow, and pale yellow and all colors in between. Depending on your natural color, hydrogen peroxide will lighten to one of those colors and then stop. That's pretty much all it can do. If you wish to get past the orange or red, you have to use hair bleach.

There are many good hair bleaches and I won't recommend any. I will mention some that are available. Clairol Born Blonde (3 formulas), Clairol 7th stage (you buy developer and lightening packets separately -- use 2 packets and 20-volume developer). L'Oreal Super Blonde. Feria bleach, Wella Wellite, L'Oreal Quick Blue, etc. etc. Be sure an use a bleach made for use on-the-scalp!

After you bleach, you have to tone the hair. This is done using a toner or a single-process haircoloring. It's best to use a demi-permanent haircoloring (usually called a "semi-permanent", but it is mixed with weak developer).

Now, I'm sure that all of this sounds a bit overwhelming. That's why hair stylists go to school -- so they can take the mystery out of this, and because they have experience. There are lots of things that can go wrong when bleaching hair. There are people who do it at home successfully, but there are lots of others who do it at a salong very successfully.

You have to use an opposite color. If the dye you used had a red base then use one with a blue base. It may turn lavender but it's easier to bleach out.